Gene Messer Ford of Lubbock

Friendly and efficient. Ready on time. Fully staffed Explained options and costs. Vehicle clean post service Ready on time. Fully staffed Explained options and costs. Vehicle clean post service More

After internet shopping, Gene Messer Ford was my first stop. I found a vehicle very close to what I wanted, and my sales professional, Caitlyn, had the information I needed to make the deal happen. The Br stop. I found a vehicle very close to what I wanted, and my sales professional, Caitlyn, had the information I needed to make the deal happen. The Bronco Sport is beautiful & is loaded with cool stuff - I love it! Thanks to the team at Gene Messer for a great experience! More

Fast friendly service. They really care about your car and safety. Very professional and personable. They really care about your car and safety. Very professional and personable. More

Have been happy with service and work and Barbara Orr always takes care of us. always takes care of us. More

Never ever will I use Gene Messer Ford again. Horrible experience with a Brand New Car Horrible experience with a Brand New Car More

I have bought cars, in the past & used this dealership for service work. They are always very professional. Their prices are very competitive. for service work. They are always very professional. Their prices are very competitive. More

Everyone was very nice at this dealership. The only problem I have had is not getting to talk to the service manager when requested. I called several times and received a full voicemail messag The only problem I have had is not getting to talk to the service manager when requested. I called several times and received a full voicemail message. When I asked the service techs I just got the run around on my issue. More

They were awesome and the customer service was grade A. I will refer anyone there for sevice. I will refer anyone there for sevice. More

Good experience and customer service was very helpful, will tell all my friends about my visit. will tell all my friends about my visit. More

Very kind service in the service department! I wasn't sure where to park my car when I arrived, but that was no problem. Mike went to my car parked in front of the dealership, and drove it to th I wasn't sure where to park my car when I arrived, but that was no problem. Mike went to my car parked in front of the dealership, and drove it to the service area. He told me I could sit and relax (watching the Olympics) in the waiting area. It was no time and they were finished with my car! I just want to say, "Thanks!" More