Gene Messer Ford of Lubbock

The employees are kind and professional! I have always been impressed with the clear and timely communication about my car. The ability to have an Uber take me to and from the dealership if I have always been impressed with the clear and timely communication about my car. The ability to have an Uber take me to and from the dealership if I don’t have a ride is also very helpful! More

Shane was very helpful while my truck was in for work. He kept me updated, and went above to make sure I was happy. He kept me updated, and went above to make sure I was happy. More

They have been excellent to work with for a new vehicle and with maintenance as well. and with maintenance as well. More

I’ve been very pleased with regular mailouts, emails, and car maintenance I’ve received. and car maintenance I’ve received. More

this was the smoothest and quickest car buying experience I have ever experienced. My salesman, Morgan truly cared about getting me a car that was right for me and at a price I could afford. I have ever experienced. My salesman, Morgan truly cared about getting me a car that was right for me and at a price I could afford. More

All good except I never received the statement of work performed. I was told it would be emailed. performed. I was told it would be emailed. More

Barbara is always very thorough with all repairs required for my vehicles. She ensures that my service is completed quickly and efficiently! for my vehicles. She ensures that my service is completed quickly and efficiently! More

Shane was my service advisor and he got my issues handled very efficiently and very quickly. I would recommend him very highly. I will try and use him in the future. very efficiently and very quickly. I would recommend him very highly. I will try and use him in the future. More

They got my work truck in a few days before I went on my days off and they managed to find the issues and fix the issues before I came back from days off so it was ready to be put back to work by the time I days off and they managed to find the issues and fix the issues before I came back from days off so it was ready to be put back to work by the time I returned. This is the second time Iv shown up to them with a significant problem and they have always managed to repair the issue in a timely professional fashion. Tom the service adviser also kept me in the loop during the whole process. More

Great customer service , friendly , willing to help , kept me informed , answered all questions , great turn around time kept me informed , answered all questions , great turn around time More