Gene Messer Ford of Lubbock

Took my truck this saturday for an oil change, was greeted and attended very quick, great service greeted and attended very quick, great service More

This Dealership helps to keep me informed about my car and the repairs that need to be taken care of. Very understanding and friendly. and the repairs that need to be taken care of. Very understanding and friendly. More

Good and quick service. Lounge area was reasonable, had water and coffee. Would come back again. Lounge area was reasonable, had water and coffee. Would come back again. More

I've always gotten good sales and service l when I visit dealership in Lubbock Texas dealership in Lubbock Texas More

Outstanding , I will be back. ..Best in Lubbock for sure. .Renee is a very good service employee, need to give her a raise. ..Best in Lubbock for sure. .Renee is a very good service employee, need to give her a raise. More

Juan Lopez helped me find a Ford Explorer to replace a car wrecked in an accident. He went above and beyond at every step of the process. I have never had a dealer’s rep be as kind and helpful during a p car wrecked in an accident. He went above and beyond at every step of the process. I have never had a dealer’s rep be as kind and helpful during a purchase and delivery of a car. I don’t think I’ll need to ever buy another car but, if I do, I’ll only work with Juan. More

They do what they say they will, very helpful! ! Salesman gave me his cell phone number ! Salesman gave me his cell phone number More

Glen in the service department is the man! He keeps me informed on my vehicle progress and he’s a joy to be around. He keeps me informed on my vehicle progress and he’s a joy to be around. More

Went in for the 40k mile check and all was done was a oil change. Tires were never rotated and brakes still make a noise. Almost 2 hrs for that. I think I'll have my oil changed somewhere else next time. change. Tires were never rotated and brakes still make a noise. Almost 2 hrs for that. I think I'll have my oil changed somewhere else next time. More

Very friendly. Got the job done. There was a mistake in my billing but they corrected it right away Got the job done. There was a mistake in my billing but they corrected it right away More