Gene Messer Ford of Lubbock

The entire buying experience wasa pleasure. We worked with Emily and she was courteous and professional throughout the entire process. I have worked with many dealerships across the country and We worked with Emily and she was courteous and professional throughout the entire process. I have worked with many dealerships across the country and I was blown away by the entire process at Gene Messer Ford and specifically by how kind, prompt, and up front Emily was with every aspect of the process. More

Got a good deal on a car that I like very much. They were very easy to work with. They were very easy to work with. More

Very helpful and very friendly. Good work,ethical standards are great and letting you know you are appreciated. Good work,ethical standards are great and letting you know you are appreciated. More

The customer service at Gene Messer Ford is top notch. When I voiced concerns over my 5th tire being rotated in, they didn't hesitate to make it right and provide extra free services for the inconvenience When I voiced concerns over my 5th tire being rotated in, they didn't hesitate to make it right and provide extra free services for the inconvenience. More

Service advisor Cadyn Greer Cam at Gene Messer Lincoln Ford on 6000 West 19th Street in Lubbock Texas is a nice person plus he make u feel comfortable while get ur vehicle serviced. Recommend him wen u ge Ford on 6000 West 19th Street in Lubbock Texas is a nice person plus he make u feel comfortable while get ur vehicle serviced. Recommend him wen u get out to service ur Ford vehicle. More

Tom Madewell took great care of me. Service was performed to my expectations. Great service department! Service was performed to my expectations. Great service department! More

The service provided was much better than my previous visits. Alfredo was very professional and kept me informed the whole way through my vehicle’s service. The tech who worked on my vehicle took his tim visits. Alfredo was very professional and kept me informed the whole way through my vehicle’s service. The tech who worked on my vehicle took his time, sent me a video of the things that were serviced and even made sure to check my cabin air filter. Something I thought was always done previously but unfortunately was not. This service experience was a 10/10 and I look forward to my next visit since I know my mustang is in good hands. More

Having purchased 3 new vehicles in Lubbock within the past year I consider myself to be an expert re dealership integrity and saledperson professionalism/honesty. There is none better than William Marti past year I consider myself to be an expert re dealership integrity and saledperson professionalism/honesty. There is none better than William Martinez. More

They were very knowledgeable and had a great inventory to look at. The prices where great and the staff is first class look at. The prices where great and the staff is first class More

They kept me informed on the status of my car, had it fixed and ready in 2 days. fixed and ready in 2 days. More