Gene Messer Ford of Lubbock

Awesome! Always takes care of my service in a timely manner. Very courteous employees which means a lot Always takes care of my service in a timely manner. Very courteous employees which means a lot More

I am always happy to come to Gene Messer because the service and the people are outstanding. I highly recommend Gene Messer to friends and family. service and the people are outstanding. I highly recommend Gene Messer to friends and family. More

Very professional and timely. Had a recall taken care of soon after receiving the notification. Had a recall taken care of soon after receiving the notification. More

Service attendant was very friendly and explained the complete service. Then explained additional service needed. Alfredo also made sure I understood their new Uber service (never used). Thank you complete service. Then explained additional service needed. Alfredo also made sure I understood their new Uber service (never used). Thank you More

Steve was very knowledgeable about my f150 . Answered all my questions. Also there was a recall on our Bronco. The dealership got us in the next day. That’s what really counts Service after the Answered all my questions. Also there was a recall on our Bronco. The dealership got us in the next day. That’s what really counts Service after the sale ! More

Billy was excellent. Great service, attitude, business knowledge and friendly. Billy is a good asset to your company. Great service, attitude, business knowledge and friendly. Billy is a good asset to your company. More

Arayon was our service technician. This guy won’t be at that spot for long. Professional yet courteous. Friendly…old fashioned customer service. Unfortunately you don’t see this mu This guy won’t be at that spot for long. Professional yet courteous. Friendly…old fashioned customer service. Unfortunately you don’t see this much anymore. He’ll get promoted I’m sure. I am sure to come back. This is my service place now. More

Great customer service at the service department. They had my Bronco in and out quickly. Thanks you Gene Messer Ford! They had my Bronco in and out quickly. Thanks you Gene Messer Ford! More

Juan was so helpful and very approachable and he always try his bes to answer all my question. He is very helpful i recommend him and hes very friendly too. He neverake me felt out of the conversation and try his bes to answer all my question. He is very helpful i recommend him and hes very friendly too. He neverake me felt out of the conversation and always deal with me. Until we met him and make all the paper works. Thank you so much Juan. More

After my advisor disappeared, none of the 3 advisors wanted to help me. One guy literally was about to check me out and handed my stuff to someone else so he could “help his customer” who was behind me. wanted to help me. One guy literally was about to check me out and handed my stuff to someone else so he could “help his customer” who was behind me. More