Gene Messer Ford of Lubbock

Billi was great help and she's so beautiful too. Thank you, you fixed the problem that others claimed didn't exist! Thank you, you fixed the problem that others claimed didn't exist! More

Great people to work with ,they are professional n very friendly and very curious in general friendly and very curious in general More

I got the best deal for my Grandson took two weeks looking for a truck in all dealers in lubbock.than back you'll and found a great truck and great deal thanks looking for a truck in all dealers in lubbock.than back you'll and found a great truck and great deal thanks More

Good attention, Good service and Good price, I recommend. Good Job!. The person who helped me was very kind. recommend. Good Job!. The person who helped me was very kind. More

I purchased my Ford at another dealership. I was extremely thankful that this particular dealership assisted me. They were extremely informative and kind! I was extremely thankful that this particular dealership assisted me. They were extremely informative and kind! More

Probably the worst place you can take your vehicle. For some reason the service office worker you’re supposed to talk to is always impossible to reach and it takes forever to get your car serviced—mayb For some reason the service office worker you’re supposed to talk to is always impossible to reach and it takes forever to get your car serviced—maybe they’re understaffed in the recognition department or something, idk. It took nearly three weeks this time—and when they finally got to me it actually had to take longer because they realized last minute they didn’t have a part they thought they had. It’s just a bad experience overall and it makes me wish I didn’t own a ford. More

Very prompt service. Service representative was extremely nice and pleasant to deal with and provided excellent service. Service representative was extremely nice and pleasant to deal with and provided excellent service. More

Excellent service. All employees and service department were great. Would recommend and will return in the future. Thank you. All employees and service department were great. Would recommend and will return in the future. Thank you. More

I appreciate how they called every so often to give an update on how the work was going update on how the work was going More

This was my first time using the service center. ( I had been to Gene Messer Ford before to possibly buy a new Bronco.) My F150 needed a state inspection and oil change so I decided to try the serv ( I had been to Gene Messer Ford before to possibly buy a new Bronco.) My F150 needed a state inspection and oil change so I decided to try the service center since I had been impressed by the new car sales staff the prior month. When I drove in I was immediately greeted by an excellent and courteous staff who quickly treated me with respect. The service advisor (Mr. Campbell) who helped me was very knowledgeable and was able to answer my questions about future repairs I was considering having done. More