Gene Messer Ford of Lubbock

Outstanding , I will be back. ..Best in Lubbock for sure. .Renee is a very good service employee, need to give her a raise. ..Best in Lubbock for sure. .Renee is a very good service employee, need to give her a raise. More

I've always gotten good sales and service l when I visit dealership in Lubbock Texas dealership in Lubbock Texas More

Went in for the 40k mile check and all was done was a oil change. Tires were never rotated and brakes still make a noise. Almost 2 hrs for that. I think I'll have my oil changed somewhere else next time. change. Tires were never rotated and brakes still make a noise. Almost 2 hrs for that. I think I'll have my oil changed somewhere else next time. More

Juan Lopez helped me find a Ford Explorer to replace a car wrecked in an accident. He went above and beyond at every step of the process. I have never had a dealer’s rep be as kind and helpful during a p car wrecked in an accident. He went above and beyond at every step of the process. I have never had a dealer’s rep be as kind and helpful during a purchase and delivery of a car. I don’t think I’ll need to ever buy another car but, if I do, I’ll only work with Juan. More

They do what they say they will, very helpful! ! Salesman gave me his cell phone number ! Salesman gave me his cell phone number More

Glen in the service department is the man! He keeps me informed on my vehicle progress and he’s a joy to be around. He keeps me informed on my vehicle progress and he’s a joy to be around. More

Very friendly. Got the job done. There was a mistake in my billing but they corrected it right away Got the job done. There was a mistake in my billing but they corrected it right away More

Luis and David in the service department were great! They were very polite, personable, and helpful! I would definitely give each of them a 10 out of ten! They took the time to listen to what I neede They were very polite, personable, and helpful! I would definitely give each of them a 10 out of ten! They took the time to listen to what I needed and were accurate on the time my car would be ready. They are a great asset to the Gene Messer Service Department! Keep up the good work! More

To begin I was now treated in the Lincoln way I expected but later with persistence it got better. but later with persistence it got better. More

Bret was a very nice young man and did a great job and very personable very personable More