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Gene Messer Ford of Lubbock

Lubbock, TX

Overview
Reviews
Vehicles
4.5
592 Reviews
Call Dealership (806) 793-2727

6000 19th St.

Lubbock, TX

79407

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Showing 592 reviews

November 16, 2024

Excellent communication, organization and professionalism. Ashley great salesman. Cordial and knowledgeable West Texas lucky to have this dealership. More

by john.bagwell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Ramirez, Eugene Gutierrez
Report | Print
Nov 18, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thanks for your praise and kind comments about Ashley. Please don't hesitate to reach out to us if there's anything more we can do!

November 16, 2024

Glenn is a pleasant advisor. Is patient and very formal. Would not want anyone else to be my advisor. More

by Collin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Norris
Report | Print
Nov 18, 2024 -

Gene Messer Ford of Lubbock responded

Hi Collin, thanks for your praise and kind comments about Glenn. Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

They are friendly, respectful and courteous. We were in and out in one day with the vehicle we really wanted. They have a great inventory. More

by Teresa Walker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Report | Print
Nov 18, 2024 -

Gene Messer Ford of Lubbock responded

Hello Teresa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Outstanding service — special shout out to Glenn Norris. , he always is very professional — Thank you! More

by slow&fast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Norris
Report | Print
Nov 18, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2024

I was looking for Excellent service, I appreciate good customer service. And that is exactly what I got. Thanks again. More

by roycejiminez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aryan Guzman
Report | Print
Nov 14, 2024 -

Gene Messer Ford of Lubbock responded

Hi, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Gene Messer Ford Lubbock

November 13, 2024

Great service, speedy turnaround time. Very good online coupon made an oil change super affordable. More

by J.garcia9132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Nov 15, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 12, 2024

Barbara always takes care of my service needs in a timely manner. Well taken care of. More

by dlhull57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Nov 13, 2024 -

Gene Messer Ford of Lubbock responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2024

Great service. Nice people.Always had my vehicle serviced there.. High on the service department not so with the sales department More

by Ronald.schulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 13, 2024 -

Gene Messer Ford of Lubbock responded

Hello Ronald, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

November 12, 2024

Barbara was great! She was fast an efficient. Gene Messer has my business because of her. Thanks!!! More

by jimhall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Nov 13, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 10, 2024

The Jean Messer advisor. I did a wonderful job and take care of my needs. I do appreciate you for them. More

by ernestsalinas0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orian guzman
Report | Print
Nov 12, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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