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Gene Messer Ford of Lubbock

Lubbock, TX

Overview
Reviews
Vehicles
4.5
598 Reviews
Call Dealership (806) 793-2727

6000 19th St.

Lubbock, TX

79407

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Showing 598 reviews

July 12, 2024

My Sales Person and Finance team were all great and helped me every step of the way. More

by Aryan Guzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Daniel, Ashley Ramires
Report | Print
Jul 13, 2024 -

Gene Messer Ford of Lubbock responded

Hi Aryan, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Lubbock! We hope to see you soon!

July 10, 2024

Thank you for working on my wife's expedition. Excellent service. Friendly service technicians helping us. More

by waynechambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arian
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Jul 12, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 10, 2024

Excellent Dealership. Best car buying experience ever. I was able to get my dream car at the price I wanted in no time. The whole process was smooth and easy. Great sales More

by UI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Nevarez and Adrian Hernandez
Report | Print
Jul 12, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 08, 2024

Sales and finance were extremely helpful and professional. They made it easy to buy. Would recommend to anyone. More

by Chelsea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Jul 10, 2024 -

Gene Messer Ford of Lubbock responded

Hi Chelsea, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2024

The zervice department is very efficient,and my service advisor was very courteous. My job was completed very quickly. More

by bmasten1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Garcia
Report | Print
Jul 10, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2024

This dealership has quick service and all the workers there make it a great environment. More

by Justin Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 08, 2024 -

Gene Messer Ford of Lubbock responded

Hi Justin, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2024

Alfredo was very helpful. Assured and followed through on everything I asked to be done. Quick service is the plus for Me since I come from out of state. Highly recommended! More

by MrHatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Garcia
Report | Print
Jul 08, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2024

Dealer great service not good when you trust your service people to do what you ask them to do and they will do what they want especially when you are a woman never purchase tires from Gene Messer Ford More

by Wandaj45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Garcia
Report | Print
Jun 29, 2024 -

Gene Messer Ford of Lubbock responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2024

Good sales experience. Salesman went out of his way to find a vehicle that met all our requirements. More

by 24Bret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zoints, Adrian Hernandez
Report | Print
Jun 19, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

Ashley will go above and beyond to make sure his customers have what they need. Great experience. More

by Catherinelammert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Ramirez
Report | Print
Jun 19, 2024 -

Gene Messer Ford of Lubbock responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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