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Gene Messer Ford of Lubbock

Lubbock, TX

Overview
Reviews
Vehicles
4.5
596 Reviews
Call Dealership (806) 793-2727

6000 19th St.

Lubbock, TX

79407

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Showing 596 reviews

September 06, 2024

Glenn was extremely helpful and kept me up to date while car was in service. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Norris
Report | Print
Sep 07, 2024 -

Gene Messer Ford of Lubbock responded

Hi Dana, we're happy you found our staff Glenn to be so supportive during your experience here at Gene Messer Ford Lubbock. Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

My maintenance appointment took exactly as long as I was quoted and Glenn Norris was wonderful. The waiting area suited my needs and allowed a great environment for me to work remotely. I was a service ad More

by BHARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Norris
Report | Print
Sep 08, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Glen always provides top notch prompt service. He’s outstanding and is my go to guy More

by Rustylackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen morris
Report | Print
Sep 08, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we're happy you found our staff to be supportive during your experience here at Gene Messer Ford Lubbock. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Got there on time for my appointment, went right in, was a busy day, 2hrs later all done. Great Job. Noah was great! More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Noah
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Sep 08, 2024 -

Gene Messer Ford of Lubbock responded

Hello Rocky, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2024

Great dealership with excellent staff. Definitely want the best for you and your likings. I would recommend! More

by azaleagarza14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Zionts, Emily Paz
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Sep 06, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 31, 2024

Best experience we have ever had on buying our vehicle. Thank you to our salesman Juan Lopez for all your help. More

by bvega36476
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Report | Print
Sep 05, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found Juan to be so supportive during your experience here at Gene Messer Ford Lubbock. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

Treated with respect and they helped me greatly on the final bill. They keep me informed as to progress and when it would be finished. More

by Smithdl2404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara in service
Report | Print
Sep 05, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

The technician was friendly and professional. The service was quick and efficient. Thank y’all so much for scheduling my Bronco to get an oil change!! More

by sardeleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aryan Guzman
Report | Print
Sep 05, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

Friendly and knowledgeable people in each step, and did the best in making the experience great. More

by hawkeye.burnside
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Paz
Report | Print
Sep 01, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Glenn gave great service and was very communicative. I dropped the truck off and everything else was a breeze! More

by johnreb132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
Report | Print
Sep 01, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Thank you, and have a fantastic day!

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