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Gene Messer Ford of Lubbock

Lubbock, TX

Overview
Reviews
Vehicles
4.6
710 Reviews
Call Dealership (806) 793-2727

6000 19th St.

Lubbock, TX

79407

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Showing 710 reviews

December 08, 2024

I have been doing business with the people at the Ford dealership and the have tratet me very good that's why I am always going back over there. More

by abeploewen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan and David
Report | Print
Dec 09, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2024

We got our 11th vehicle from Gene Messer today. Junior and Jason got us just what we wanted and what we wanted to pay. Such a piece of mind dealing with people you can really trust. Will continue t More

by Jimdhowell56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior, Jason
Report | Print
Dec 09, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 07, 2024

Messer always does a thorough job of servicing my Expedition. I don’t worry about taking it on a trip because i know it will perform perfectly. More

by Bj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vasquez
Report | Print
Dec 09, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 06, 2024

Excellent service department Barbara is a great service advisor Always helpful and prompt to take care of things More

by Jimmyhueber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Dec 08, 2024 -

Gene Messer Ford of Lubbock responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

Thomas Gonzales is what a professional salesman should be!! That is why we bought from Gene messer Ford. Him and Buck the GM!! More

by Westtexas68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Gonzales/ Buck Barton GM
Report | Print
Dec 09, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. We hope you have a great day!

December 05, 2024

The staff was really friendly and quick to greet me. The waiting room was nice and the free coffee was excellent More

by Jacksiler13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 06, 2024 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Thank you, and have a fantastic day!

December 05, 2024

Got everything done I needed quick and correctly! Very pleased with my experience with the service crew and Cadyn for getting everything set up and done! More

by Ryan Stimmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadyn
Report | Print
Dec 08, 2024 -

Gene Messer Ford of Lubbock responded

Hi Ryan, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2024

Presented the dealer with what I was looking to do. Dealer was able to make the deal work More

by sparkee.dd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Develop (sales), Luis (finance)
Report | Print
December 03, 2024

Great staff in loan department especially Luis. He was very knowledgeable and called up right away to change some paperwork. More

by Debra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Dec 03, 2024 -

Gene Messer Ford of Lubbock responded

Hello Debra, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2024

Aliyah was extremely helpful in helping my husband and I complete the purchase of our new Expedition! More

by nat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aliyah Bollegar
Report | Print
Dec 05, 2024 -

Gene Messer Ford of Lubbock responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Lubbock! Please let us know if there is anything else we can do for you; we are more than happy to help!

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