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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
978 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 978 reviews

May 30, 2026

Efficient. Proficient. Effective. Shalina was everything I needed as a customer trying to figure out my warranty. More

by marcos beltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalina
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May 27, 2026

Service was completed as promised and the cost estimate was spot on. The delivery process was smooth and thanks for a ride to get my truck picked up. Highly recommend this dealership. More

by brettrosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Rudy.
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May 24, 2026

Had a bit of an emergency with my DEF sensor over Memorial Day weekend. They got me in, got it fixed and back on the road. Saved our vacation. Very helpful and I really appreciated it. More

by Lance Jobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sullivan
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May 25, 2026 -

Gene Messer Ford of Amarillo responded

Hi Lance, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2026

Andrew was very helpful and explained everything to me! ! And I got out in a very reasonable amount of time!! More

by robindodson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
May 23, 2026 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Amarillo! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2026

The group of guys in the service department are always great. They go way beyond expectations. More

by Cosselmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy and JC
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May 23, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2026

Todd Nelson was excellent to work with. He is very calm and helped us look for what we wanted. More

by churchlj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Nelson
Report | Print
May 22, 2026 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2026

Great experience! Chris Gabehart was great as was Josh in finance. Not our first or last vehicle to purchase with them! More

by haleyreneeholt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart, John Simikian and Josh Weathers
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May 22, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2026

Josh did a great job! Great service and all my questions were answered. I intend to always use Ford dealership More

by burkethomas48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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May 14, 2026

Been going there for years. I have bought and had all tricks serviced there. Very easy to work with More

by bcampbell
Recommend Dealer
Yes
Employees Worked With
Danny, John, Shane
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May 15, 2026 -

Gene Messer Ford of Amarillo responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2026

They fixed my tire super quickly and even sent me a video of the leak!! Dawn was so helpful and the tech was very informative of what's going on with my car! More

by miaanderegg97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Wall
Report | Print
May 15, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Amarillo. If you have any further questions, please give us a call. We're always happy to help!

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