
Gene Messer Chevrolet
Lubbock, TX
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Horrible communication. Made an appointment on Tuesday to have a software update only to be told on Friday they will need the truck for 2-3 business days. No one told us wh Made an appointment on Tuesday to have a software update only to be told on Friday they will need the truck for 2-3 business days. No one told us when the appointment was made. The dealership wants to blame it on a call center that they use. Don’t play the blame game just fix the problem. More
Wonderful Experience. Starting working on deal after hours on Saturday, while I was traveling. I came from out of town, by Monday everything was approved and ready. Due Starting working on deal after hours on Saturday, while I was traveling. I came from out of town, by Monday everything was approved and ready. Due to the holidays, I waited until Thursday to go pick up the vehicle. Upon arrival, I met with my salesman Brendon, and had a completely welcoming experience. Being I did almost everything online, his part was easy. Overall a great experience, and with my daughter needing a car soon I will definitely return to make another purchase, and will ask for Brendon. Pricing was way lower then any dealer local to me, and was well worth the travel! More
I was welcomed by a very nice service advisor with a great attitude and personality. Kept me informed on what was going on with my Z0 6. It is a pleasure to find someone like this. great attitude and personality. Kept me informed on what was going on with my Z0 6. It is a pleasure to find someone like this. More