
Gene Messer Chevrolet
Lubbock, TX
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Service department at this dealership is fast, efficient and effective. Vehicle was only there for a short amount of time before getting back in the road. and effective. Vehicle was only there for a short amount of time before getting back in the road. More
Gene Messer Chevrolet was quick to fix my vehicle, they had parts on hand and were able to send me on my way the same day! They took me to work and picked me up to go get my truck. I really appreciate this had parts on hand and were able to send me on my way the same day! They took me to work and picked me up to go get my truck. I really appreciate this, I had no one in town to do this. Staff were kind and courteous as well. More
Excellent service, professiona. Kind enough to take me home and pick me up when the truck was was ready making service so convenient. Kind enough to take me home and pick me up when the truck was was ready making service so convenient. More
Made an appointment to get work done. The dealership blames a call center they use to not work on the truck. Was supposed to be a software issue but said they needed 2-3 working days to The dealership blames a call center they use to not work on the truck. Was supposed to be a software issue but said they needed 2-3 working days to fix it. My wife made the appointment on a Tuesday to have service done on Friday. She was traveling from Fort Worth to New Mexico. So there was no way to leave the truck. Horrible communication. If you want to blame it on the call center then do something about the problem and no just play the blame game. More
Our experience was awesome and would highly recommend Gene Messer Chevrolet to anyone that is interested in purchasing a new vehicle. Ehsan was a fantastic salesman and Jacob was stellar in the finance d Gene Messer Chevrolet to anyone that is interested in purchasing a new vehicle. Ehsan was a fantastic salesman and Jacob was stellar in the finance department. More