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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
414 Reviews
Call Dealership (806) 747-3211
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1302 S Loop 289

Lubbock, TX

79412

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Showing 414 reviews

December 14, 2024

They were courteous and quick. They answered all my questions. This is the first time I was in the service dept. it was clean, looked nice and the people were very friendly. More

by Fitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Rivera, Janel Ordonez
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Dec 15, 2024 -

Gene Messer Chevrolet responded

Hello Fitch, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

I travel 120 miles to use Gene Messer’s service dept. they are always professional and take great care of my vehicles. More

by dtaff36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 15, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

Looked online found the vehicle I was interested in called the dealership and they were very helpful. Vehicle wasn’t on the lot yet so they got us approved and we picked up our new vehicle the day it a More

by laceymcdaniel55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Cooper
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Dec 13, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2024

The service department is awesome. They are polite and very helpful with anything you need. More

by cdickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soto and John Dillon
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Dec 12, 2024 -

Gene Messer Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 06, 2024

Good service and special thanks to my advisor Gauge Kennard for breaking down the services needed and finding the best deals. More

by m_beatboy35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge Kennard
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Dec 08, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

December 06, 2024

This dealership is a very clean and inviting place. They offer coffee and popcorn while waiting on getting the car serviced. More

by aevans5831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamin is the nice gentleman I bought my car oil from. He is always helpful , and when I need to get
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Dec 08, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

Great customer service from the team that worked on my truck from arrival to end More

by Mtorrez7374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel
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Dec 06, 2024 -

Gene Messer Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 05, 2024

Quick, friendly service and they finished in under the time they estimated it would take. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel Ordonez
Report | Print
Dec 06, 2024 -

Gene Messer Chevrolet responded

Hi Greg, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2024

Great place to buy a car! Great people and so nice! Thank you messer Chevrolet! More

by Kimvrly Tavarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
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Dec 05, 2024 -

Gene Messer Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

Overall experience was great from customer service to financing I was looking over 4 different vehicles to choose from and salesman was patient and explained each vehicle with great knowledge More

by meregildoflores94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban Fabila
Report | Print
Dec 20, 2024 -

Gene Messer Chevrolet responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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