Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
413 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

Directions

By Type

Showing 413 reviews

December 30, 2024

Disappointing to have a reoccurring problem and to be charged for additional services that were not performed. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janel
Report | Print
Jan 02, 2025 -

Gene Messer Chevrolet responded

I apologize for what you experienced having your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. John Dillon Service Manager jdillon2@GeneMesser.com

December 28, 2024

Even though we did not use this dealership to purchase my Denali they treat us as we did! They have great customer service and always do a great job More

by Smarquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
Report | Print
Dec 30, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

I was welcomed by a very nice service advisor with a great attitude and personality. Kept me informed on what was going on with my Z0 6. It is a pleasure to find someone like this. More

by Robbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GAUGE KNNARD
Report | Print
Dec 25, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 24, 2024

We had a great experience with Gene Messer Chevrolet and our salesman Diego. We will be back. More

by NMdriver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Redondo and Lesa
Report | Print
Dec 25, 2024 -

Gene Messer Chevrolet responded

Hi, we're happy you found Diego to be so supportive during your experience here at Gene Messer Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2024

Just went in for oil change. They took good care of me. Gave an uber home and back. Kept me up to date on service. More

by ridingtan
Recommend Dealer
Yes
Employees Worked With
Janel
Report | Print
Dec 24, 2024 -

Gene Messer Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 22, 2024

Everything went real good and he was real good to us they have to set up the phone and get everything working right More

by nelda.wilks
Recommend Dealer
Yes
Employees Worked With
Bailey
Report | Print
Dec 24, 2024 -

Gene Messer Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 20, 2024

Everyone was nice and very helpful. We didn’t have to wait long for our car to get fixed. John G updated us on the status of the car regularly. More

by Itza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John G
Report | Print
Dec 23, 2024 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be helpful during your experience here at Gene Messer Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

Kevin in service department again was wonderful explaining repairs and communication. Fantastic service department and the reason I come here. More

by lisabarnes161616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 20, 2024 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be supportive during your experience here at Gene Messer Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

Gene. Messer was Very Professional they handled my problem with care....Will definitely use them again .. More

by Duke62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel
Report | Print
Dec 20, 2024 -

Gene Messer Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2024

They were courteous and quick. They answered all my questions. This is the first time I was in the service dept. it was clean, looked nice and the people were very friendly. More

by Fitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Rivera, Janel Ordonez
Report | Print
Dec 15, 2024 -

Gene Messer Chevrolet responded

Hello Fitch, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
5
6
7
...
42