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Gene Messer Chevrolet

Lubbock, TX

4.7
448 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 448 reviews

February 16, 2025

They’ve haven’t been able to fix my car in over a year. Supposedly it’s because of higher up the chain telling them what they can or can’t do for the warranty, but they’ve essentially been nothing but a wa More

by Tomdubois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Feb 19, 2025 -

Gene Messer Chevrolet responded

I apologize for your experience. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Michael Wims General Manager mwims@GeneMesser.com

February 13, 2025

Great dealership! Everyone is always so kind and accommodating. Especially David in the service department, he is always quick to help with anything he can, is attenti More

by baileynicoleneill4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 14, 2025 -

Gene Messer Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2025

John the salesman was very friendly and helpful. He did what needed to be done to make sure we were happy with our new car. More

by Bikerbuddy1$
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Gonzalez
Feb 18, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to John here at Gene Messer Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

my sales lady, Margo was great! I will definitely recommend her to others! Great job! More

by mitzicogburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margo
Feb 12, 2025 -

Gene Messer Chevrolet responded

Hi, thanks for your praise and kind comments about Margo. We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2025

Had the best salesman and the process was very easy. They found the car I wanted and I’m very pleased. More

by cristaeverett5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Cooper
Feb 12, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2025

Kevin kept us updated on the status of our repairs and helped us with our claim with car shield. More

by Jddm5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 12, 2025 -

Gene Messer Chevrolet responded

Hi, we're happy you found Kevin to be so supportive during your experience here at Gene Messer Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

They were busy so the wait was a little long so they discounted my price! I thought that was great! More

by Jkotzur70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 12, 2025 -

Gene Messer Chevrolet responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 07, 2025

Very knowledgeable real pleasant people great doing business with this company good used car with them would do business with them again More

by Antonio Armijo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Jeremy great guys to work with on getting a car
Feb 11, 2025 -

Gene Messer Chevrolet responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

February 06, 2025

I had a great experience and very helpful during my process of getting my dream vehicle. More

by asper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Estevan
Feb 11, 2025 -

Gene Messer Chevrolet responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2025

Service department is great! ! The team completed my cars repairs in a timely manner!! Super friendly and professional! More

by Tina knelsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David,.Guage,and service manager, shuttle driver
Feb 01, 2025 -

Gene Messer Chevrolet responded

Hi Tina, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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