
Gene Messer Chevrolet
Lubbock, TX
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Fast, efficient, service, with great customer service. I've always had great service at Gene Messer Chevrolet. You can tell the entire service department's focus is on customer satisfaction. Be it Fabian, I've always had great service at Gene Messer Chevrolet. You can tell the entire service department's focus is on customer satisfaction. Be it Fabian, or Jeremy B., as service advisors, they represent the "face" of Gene Messer Chevrolet. Their "can do" attitude is one that is embedded in the company culture. Not to mention the "unsung" service techs in the garage. I've never had a problem or mix-up of any kind, and they have done exactly as I have asked. Like I said, I find that "can do" and a highly motivated sense of customer service are deeply embedded in the entire culture of Gene Messer Chevrolet. More
F150 buying experience Jonathan Lucio was great to work with very professional and super friendly. Would recommend him to anyone looking for a great deal on a vehicle Jonathan Lucio was great to work with very professional and super friendly. Would recommend him to anyone looking for a great deal on a vehicle More
exelente beacuse sales men really good.and pick up really good and people are good.and place clean and confiable.the sales men really good and fast beacuse sales men really good.and pick up really good and people are good.and place clean and confiable.the sales men really good and fast More
Great customer service Dealership has great customer service. Easy to work with and will help you find what you are looking for. Employees are friendly and very knowledgeabl Dealership has great customer service. Easy to work with and will help you find what you are looking for. Employees are friendly and very knowledgeable. More
Very friendly and helpful staff! Junior was very helpful and knowledgeable about my new truck! I know I can come to him and the staff and be taken care of. They have a great time with Junior was very helpful and knowledgeable about my new truck! I know I can come to him and the staff and be taken care of. They have a great time with you and make you feel like you are special. My wife bought the new truck for me as a Birthday present and the staff all sang Happy Birthday to me. Awesomeness! More
Quality Service I have left reviews before, all for excellent service. This review is no different. I know when I take my truck in for service, i will be met by fri I have left reviews before, all for excellent service. This review is no different. I know when I take my truck in for service, i will be met by friendly and professional staff! Always! I am always confident that they will provide quality work and can count on them to keep me informed of possible problems in advance. Living in West Texas, means you drive a good distance to get anywhere, and need a dependable vehicle and dependable service. Thank you! More
Liars I feel as if I were manipulated into buying the extended warranty on a brand new vehicle . After pressuring me to buy the extended warranty I finally I feel as if I were manipulated into buying the extended warranty on a brand new vehicle . After pressuring me to buy the extended warranty I finally just gave in and paid for it because I was annoyed with his persistence . The person doing the paper work on that told me the warranty would cover my wheels if they were to be cracked . After reading more on the warranty none of that was true .. Another bad experience was when I told them I wanted a five year loan and after all of the paper Work was rushed by me without explaining anything I figured out they suckered me with a six year loan instead of five . Worst experience of my life and I’m full of regret for buying from Gene Messer and would never consider this particular car lot again. More
New truck purchase Worked with Jake on my new truck, even though they sold the first truck I bought out from under me. He went above and beyond to make it right. Worked with Jake on my new truck, even though they sold the first truck I bought out from under me. He went above and beyond to make it right. More
Courteous This centers employees have always been kind, courteous and happy. It is always a positive experience when going in to have my vehicle’s oil changed. This centers employees have always been kind, courteous and happy. It is always a positive experience when going in to have my vehicle’s oil changed. More
Good and willing to assist Michael Reidl went out of his way to get a vehicle that I was interested in from another Gene Messer dealership. He was polite and assisted in my get Michael Reidl went out of his way to get a vehicle that I was interested in from another Gene Messer dealership. He was polite and assisted in my getting a great deal on a car. More