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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
389 Reviews
Call Dealership (806) 747-3211

1302 S Loop 289

Lubbock, TX

79412

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Showing 389 reviews

December 22, 2024

Everything went real good and he was real good to us they have to set up the phone and get everything working right More

by nelda.wilks
Recommend Dealer
Yes
Employees Worked With
Bailey
Report | Print
Dec 24, 2024 -

Gene Messer Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 22, 2024

Just went in for oil change. They took good care of me. Gave an uber home and back. Kept me up to date on service. More

by ridingtan
Recommend Dealer
Yes
Employees Worked With
Janel
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Dec 24, 2024 -

Gene Messer Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 20, 2024

Everyone was nice and very helpful. We didn’t have to wait long for our car to get fixed. John G updated us on the status of the car regularly. More

by Itza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John G
Report | Print
Dec 23, 2024 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be helpful during your experience here at Gene Messer Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

Kevin in service department again was wonderful explaining repairs and communication. Fantastic service department and the reason I come here. More

by lisabarnes161616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 20, 2024 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be supportive during your experience here at Gene Messer Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

Gene. Messer was Very Professional they handled my problem with care....Will definitely use them again .. More

by Duke62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel
Report | Print
Dec 20, 2024 -

Gene Messer Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2024

They were courteous and quick. They answered all my questions. This is the first time I was in the service dept. it was clean, looked nice and the people were very friendly. More

by Fitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Rivera, Janel Ordonez
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Dec 15, 2024 -

Gene Messer Chevrolet responded

Hello Fitch, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

I travel 120 miles to use Gene Messer’s service dept. they are always professional and take great care of my vehicles. More

by dtaff36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Dec 15, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

Looked online found the vehicle I was interested in called the dealership and they were very helpful. Vehicle wasn’t on the lot yet so they got us approved and we picked up our new vehicle the day it a More

by laceymcdaniel55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Cooper
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Dec 13, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2024

The service department is awesome. They are polite and very helpful with anything you need. More

by cdickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soto and John Dillon
Report | Print
Dec 12, 2024 -

Gene Messer Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 06, 2024

Good service and special thanks to my advisor Gauge Kennard for breaking down the services needed and finding the best deals. More

by m_beatboy35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge Kennard
Report | Print
Dec 08, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

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