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Gene Messer Chevrolet

Lubbock, TX

4.7
448 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 448 reviews

July 21, 2023

I gave Jarad a coupon for $39. 95 Oil change, he charged me $56.25. Why do you advertise and send me coupons when you don’t honor them? I have never had that experience with you bef More

by Saldana, nick2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarad, Digital AirStrike
July 19, 2023

The service team did a great job communicating with me about my vehicle. They were friendly and knowledgeable. More

by carlydanae003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle H., Digital AirStrike
Aug 01, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 18, 2023

Very professional place, the staff is very friendly and attentive. Easy to deal with and Im happy we made our purchase and service through them. More

by Jeremy Duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared, Digital AirStrike
Jul 21, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

July 18, 2023

The speed in which you able take care of repair was very surprising being that I was told that it would eight to ten days before you could take care of the situation. I’m very pleased with such quickness! More

by roygomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 21, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 13, 2023

Easy to go in and do my trade in for the truck I wanted so easy More

by normacastillo320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 19, 2023 -

Gene Messer Chevrolet responded

Thank you for being our customer, we appreciate your kind words!

July 07, 2023

After waiting 2hrs I got home and the car was leaking all oil out. Did not receive a refund. More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
June 21, 2023

They were efficient and the dealership was very clean. People were courteous. I don’t know what else to say. More

by dianebroome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby Soto, Digital AirStrike
Jun 24, 2023 -

Gene Messer Chevrolet responded

We are very happy to hear that we were able to provide you with an enjoyable experience!

June 16, 2023

Excellent service! Jared was very professional, helpful and patient with us. Thank you Jared for your kindness! More

by Esther.rieder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared , Digital AirStrike
Jun 21, 2023 -

Gene Messer Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Six hour from home and truck trouble. While waiting for repair made a trade. This dealership treated me like I had done business with them for twenty years. It would be worth the trip for More

by jtendsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Bell
Jun 19, 2023 -

Gene Messer Chevrolet responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 13, 2023

Gene Messer Chevrolet has been my chosen dealership for all my vehicle service, they are very accommodating and have great customer service. More

by Stellachavez14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin , Digital AirStrike
Jun 17, 2023 -

Gene Messer Chevrolet responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

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