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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
448 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

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Showing 448 reviews

September 27, 2023

It was easy to schedule an appointment at the needed time. But it took 2 hours (8:00 AM to 10:00 AM) for an oil change on my 2017 Grand Sport Corvette. I thought the price for a Mobile 1 (5W-30) oil c More

by C7GS806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Nov 17, 2023 -

Gene Messer Chevrolet responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 806.747.3211. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Michael Wims General Manager 806.747.3211 mwims@GeneMesser.com

September 23, 2023

Pretty good deals good service it's not my first time there they always make me feel like I'm at home More

by manueltruck76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Sep 26, 2023 -

Gene Messer Chevrolet responded

It's fantastic to hear that you've had consistently good experiences at Gene Messer Ford. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

Thomas and the service department were friendly and very helpful. I purchased my blazer at a different dealership before I moved to Lubbock. The staff treated my as if I had been a life long customer. Ver More

by Michele M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas , Digital AirStrike
Report | Print
Sep 23, 2023 -

Gene Messer Chevrolet responded

Thank you for choosing Gene Messer Chevrolet! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 13, 2023

Great communication and great service. They take care of you and your vehicle. Wont use anyone else. More

by d0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 17, 2023 -

Gene Messer Chevrolet responded

We are excited that we provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 09, 2023

1000 I have to pay for installing a battery and a free analysis. Thats highway robbery More

by lljltba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
September 07, 2023

Friendly knowledgeable staff and great service! I will be back to Gene Messer to buy my next vehicle! More

by Jakescott07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared, Digital AirStrike
Report | Print
Sep 19, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words and for recognizing our friendly and knowledgeable staff! We're delighted to hear that you had a great service experience with us. We look forward to welcoming you back to Gene Messer when you're ready to purchase your next vehicle. Customer satisfaction is our priority, and we're committed to providing you with the same exceptional service in the future.

September 06, 2023

Staff very friendly, they are very prompt to take care of you, they also have a nice waiting area. More

by tim714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas and Ruby, Digital AirStrike
Report | Print
Sep 09, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 01, 2023

Every visit has been great. Buying a new vehicle or in the service department. Oil change or mechanical work. Courtesy and efficiency have been top notch. More

by joe.scarborough51@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerod
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Sep 06, 2023 -

Gene Messer Chevrolet responded

Thank you for the Five-Star review and for choosing Gene Messer Chevrolet. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 29, 2023

It was good. Just took a while to get my car back. But everyone was very nice. More

by Darcym72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 01, 2023 -

Gene Messer Chevrolet responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 28, 2023

Always prompt. Friendly staff. Gets me and my car in and out quickly. I love Ruby. More

by doyrod0760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Sep 01, 2023 -

Gene Messer Chevrolet responded

Thank you for your Five Stars! We are pleased to know we met your expectations! We look forward to the pleasure of your business again!

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