Gene Messer Chevrolet
Lubbock, TX
Filter Reviews by Keyword
By Type
Showing 371 reviews
Fix my car We bought a small used car. It came with a few problems easy at home maintenance. A few months later the car kept stalling. It was a mystery. my husba We bought a small used car. It came with a few problems easy at home maintenance. A few months later the car kept stalling. It was a mystery. my husband found Gene Messer. We were able to drop off the car after hours, drop the keys in a drop box. The next day around 2:00 it was done. Being from a small town I expected her car would take 2 weeks for pick up. The car works good no problems. Thank you so much. More
Great service i have brought both of my cars from their and have always got great service and people are very friendly and helpful every time I go in. i have brought both of my cars from their and have always got great service and people are very friendly and helpful every time I go in. More
Work on heated seats Heated seats not working right Had to order new parts and they work great now Tim and John took care of 2015 chevrolet dually Thanks Jerry Heated seats not working right Had to order new parts and they work great now Tim and John took care of 2015 chevrolet dually Thanks Jerry More
Fast, efficient, service, with great customer service. I've always had great service at Gene Messer Chevrolet. You can tell the entire service department's focus is on customer satisfaction. Be it Fabian, I've always had great service at Gene Messer Chevrolet. You can tell the entire service department's focus is on customer satisfaction. Be it Fabian, or Jeremy B., as service advisors, they represent the "face" of Gene Messer Chevrolet. Their "can do" attitude is one that is embedded in the company culture. Not to mention the "unsung" service techs in the garage. I've never had a problem or mix-up of any kind, and they have done exactly as I have asked. Like I said, I find that "can do" and a highly motivated sense of customer service are deeply embedded in the entire culture of Gene Messer Chevrolet. More
F150 buying experience Jonathan Lucio was great to work with very professional and super friendly. Would recommend him to anyone looking for a great deal on a vehicle Jonathan Lucio was great to work with very professional and super friendly. Would recommend him to anyone looking for a great deal on a vehicle More
exelente beacuse sales men really good.and pick up really good and people are good.and place clean and confiable.the sales men really good and fast beacuse sales men really good.and pick up really good and people are good.and place clean and confiable.the sales men really good and fast More
Great customer service Dealership has great customer service. Easy to work with and will help you find what you are looking for. Employees are friendly and very knowledgeabl Dealership has great customer service. Easy to work with and will help you find what you are looking for. Employees are friendly and very knowledgeable. More
Very friendly and helpful staff! Junior was very helpful and knowledgeable about my new truck! I know I can come to him and the staff and be taken care of. They have a great time with Junior was very helpful and knowledgeable about my new truck! I know I can come to him and the staff and be taken care of. They have a great time with you and make you feel like you are special. My wife bought the new truck for me as a Birthday present and the staff all sang Happy Birthday to me. Awesomeness! More
Quality Service I have left reviews before, all for excellent service. This review is no different. I know when I take my truck in for service, i will be met by fri I have left reviews before, all for excellent service. This review is no different. I know when I take my truck in for service, i will be met by friendly and professional staff! Always! I am always confident that they will provide quality work and can count on them to keep me informed of possible problems in advance. Living in West Texas, means you drive a good distance to get anywhere, and need a dependable vehicle and dependable service. Thank you! More
Liars I feel as if I were manipulated into buying the extended warranty on a brand new vehicle . After pressuring me to buy the extended warranty I finally I feel as if I were manipulated into buying the extended warranty on a brand new vehicle . After pressuring me to buy the extended warranty I finally just gave in and paid for it because I was annoyed with his persistence . The person doing the paper work on that told me the warranty would cover my wheels if they were to be cracked . After reading more on the warranty none of that was true .. Another bad experience was when I told them I wanted a five year loan and after all of the paper Work was rushed by me without explaining anything I figured out they suckered me with a six year loan instead of five . Worst experience of my life and I’m full of regret for buying from Gene Messer and would never consider this particular car lot again. More