Gene Messer Chevrolet

I spoke with a service manager late in the day and brought my truck in at the suggested time the next day….I was out in less than 2 hours. brought my truck in at the suggested time the next day….I was out in less than 2 hours. More

Clean, proficient and friendly. They were able to get me in and out for an oil change and tire rotation. They were able to get me in and out for an oil change and tire rotation. More

The dealership has a great service department and great customer service and the advisor was very helpful customer service and the advisor was very helpful More

FROM 6 HOURS AWAY! !!! The service department was AWESOME!! My Service Advisor was Kevin Soto and he treated me like Family. Kevin, I can't say thank you enough for ta !!! The service department was AWESOME!! My Service Advisor was Kevin Soto and he treated me like Family. Kevin, I can't say thank you enough for taking care of me and my daughters Equinox. You are truly an asset to Gene Messer Chevrolet. You went above and beyond my expectations. and for that I am TRULY THANKFUL. Not only did I get the best Customer Service from you I also felt like I met a friend for life and all of this from 6 HOURS AWAY. I know your Service Department can not please everyone due to the way things are now...chip shortages, parts supply. Not everybody understands why their car or truck can't get fixed right away or why it even left them stranded to begin with. Again, I just wanted to let you know Kevin that i appreciate how you treated me and I will never forget this. You made me feel like this from 6 HOURS AWAY. KEEP UP THE GREAT WORK MY FRIEND. SINCERLEY, RICHARD RAMIREZ DEVINE, TX 78016 6 HOURS AWAY More

Michael Wims and Ehsan made the purchasing process easy and took the time to make sure our needs were met! We highly recommend Gene Messer and their team of professionals! and took the time to make sure our needs were met! We highly recommend Gene Messer and their team of professionals! More

If the deal seems to good to be true it is. They pull a bait and switch. They tell you they have a cart and when you get there it is gone. They pull a bait and switch. They tell you they have a cart and when you get there it is gone. More

After talking to this dealership, all I can think is that they are complete xxxxxxxx artists. they are complete xxxxxxxx artists. More

I recently had a pleasant used car buying experience with this dealership. The salesman Julian was attentive and stayed on top of the deal while the details were being worked out. I was given a fair trade-in this dealership. The salesman Julian was attentive and stayed on top of the deal while the details were being worked out. I was given a fair trade-in amount. The finance manager was also efficient. Overall I would buy from again. More

The service department is horrible from the advisors to The main service manager. Customer service is nonexistent, they do not communicate at any process of their service. The warranty work preformed was s The main service manager. Customer service is nonexistent, they do not communicate at any process of their service. The warranty work preformed was sloppy. There was oil left on top of the engine that could have been easily wiped clean. A used face mask was left on the floorboard, obviously they have no concern for customer safety in reguards to health with the Covid pandemic. The service manager did not come out of her office to address these issues and the "advisor" I was dealing with would not even look at me. I recommend going elsewhere for your vechicle needs. More

This is the worst place to get your vehicle serviced! I took my vehicle to get a part replaced the beginning of July and what happens the service advisor (Jared) scraped/bent the fender/bumper and rim of took my vehicle to get a part replaced the beginning of July and what happens the service advisor (Jared) scraped/bent the fender/bumper and rim of my vehicle against a concrete pillard and didn’t even tell me. I had to figure this out on my own. I went back and had to wait a day for them to check their cameras to see if it was actually true and it was. God forbid I scrape their vehicle, they would have had my head. I wanted to take it to a body shop I trusted but they had me take it to their Gene Messer body shop so it could be cheaper for them because the estimate I gave them was too much. Waited a couple of weeks to get my vehicle “fixed” and it was done poorly. The hood of my car is scratched, the trim on my bumper is misplaced and had spaces in between it and the bumper. Car was completely nasty on the inside. Screws aren’t even screwed in properly or are missing . Not painted right. Spent my on money on Hubers. Still waiting on my rim to get replaced because they couldn’t fix it. And their trying to find it cheap on their side. I’d give this place negative stars if I could. Worthless and lack of detail. Group 1 Automotive needs to get their services straightened out. Not satisfied one bit! More