Gene Messer Chevrolet

Made an appointment to get work done. The dealership blames a call center they use to not work on the truck. Was supposed to be a software issue but said they needed 2-3 working days to The dealership blames a call center they use to not work on the truck. Was supposed to be a software issue but said they needed 2-3 working days to fix it. My wife made the appointment on a Tuesday to have service done on Friday. She was traveling from Fort Worth to New Mexico. So there was no way to leave the truck. Horrible communication. If you want to blame it on the call center then do something about the problem and no just play the blame game. More

Horrible communication. Made an appointment on Tuesday to have a software update only to be told on Friday they will need the truck for 2-3 business days. No one told us wh Made an appointment on Tuesday to have a software update only to be told on Friday they will need the truck for 2-3 business days. No one told us when the appointment was made. The dealership wants to blame it on a call center that they use. Don’t play the blame game just fix the problem. More

Gauge was great and kept me informed on the progress . He was very informative . Perfect He was very informative . Perfect More

Wonderful Experience. Starting working on deal after hours on Saturday, while I was traveling. I came from out of town, by Monday everything was approved and ready. Due Starting working on deal after hours on Saturday, while I was traveling. I came from out of town, by Monday everything was approved and ready. Due to the holidays, I waited until Thursday to go pick up the vehicle. Upon arrival, I met with my salesman Brendon, and had a completely welcoming experience. Being I did almost everything online, his part was easy. Overall a great experience, and with my daughter needing a car soon I will definitely return to make another purchase, and will ask for Brendon. Pricing was way lower then any dealer local to me, and was well worth the travel! More

Was in and out in less than two hours. Maria Reyna was very knowledgeable and funny . Maria Reyna was very knowledgeable and funny . More

Disappointing to have a reoccurring problem and to be charged for additional services that were not performed. charged for additional services that were not performed. More

Jr is an honest salesman. Made the experience easy. Thank you for the help. See you next time Made the experience easy. Thank you for the help. See you next time More

Even though we did not use this dealership to purchase my Denali they treat us as we did! They have great customer service and always do a great job Denali they treat us as we did! They have great customer service and always do a great job More

I was welcomed by a very nice service advisor with a great attitude and personality. Kept me informed on what was going on with my Z0 6. It is a pleasure to find someone like this. great attitude and personality. Kept me informed on what was going on with my Z0 6. It is a pleasure to find someone like this. More

We had a great experience with Gene Messer Chevrolet and our salesman Diego. We will be back. our salesman Diego. We will be back. More