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Gene Messer Chevrolet

Lubbock, TX

4.7
372 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 372 reviews

July 30, 2023

Prompt, efficient, and professional service at a competitive price.have always used gene messer and always will More

by guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Aug 03, 2023 -

Gene Messer Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 30, 2023

Drove around parking lot looking for a specific vehicle. Ehsan greeted me at the door, was very friendly and helpful. Purchased a vehicle that same day. He went over “onstar” and car features with me. More

by Bren_dah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Aug 03, 2023 -

Gene Messer Chevrolet responded

We're so happy we were able to help you out!

July 30, 2023

Friendly saleman. No pressure at all. He new how to give us room to decide what we wanted. Thanks More

by freddys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Aug 02, 2023 -

Gene Messer Chevrolet responded

We are glad we could help!

Aug 02, 2023 -

freddys responded

nice car nice folks

July 29, 2023

Professional and knowledgeable sales representatives who listen at tentatively to the needs and wants of the customer and respond to those needs More

by kfduncan52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Lucero, Eferin Gonzales
Aug 03, 2023 -

Gene Messer Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 21, 2023

I gave Jarad a coupon for $39. 95 Oil change, he charged me $56.25. Why do you advertise and send me coupons when you don’t honor them? I have never had that experience with you bef More

by Saldana, nick2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarad, Digital AirStrike
July 19, 2023

The service team did a great job communicating with me about my vehicle. They were friendly and knowledgeable. More

by carlydanae003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle H., Digital AirStrike
Aug 01, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 18, 2023

Very professional place, the staff is very friendly and attentive. Easy to deal with and Im happy we made our purchase and service through them. More

by Jeremy Duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared, Digital AirStrike
Jul 21, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

July 18, 2023

The speed in which you able take care of repair was very surprising being that I was told that it would eight to ten days before you could take care of the situation. I’m very pleased with such quickness! More

by roygomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 21, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 13, 2023

Easy to go in and do my trade in for the truck I wanted so easy More

by normacastillo320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 19, 2023 -

Gene Messer Chevrolet responded

Thank you for being our customer, we appreciate your kind words!

July 07, 2023

After waiting 2hrs I got home and the car was leaking all oil out. Did not receive a refund. More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
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