
Gene Messer Chevrolet
Lubbock, TX
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Dropped my truck off on April 2 for diagnostic and didn't have a response till April 8. There's no reason for a vehicle to sit at a shop for a week, parked. Why not set an appointment. Some of us have one have a response till April 8. There's no reason for a vehicle to sit at a shop for a week, parked. Why not set an appointment. Some of us have one vehicle and can't afford a week long rental. More
Everything with the oil change was good. Evidently the tech that performed the service was hungry. He took snacks from my glovebox, ate them, then left the wrappers in the floorboard. This i Evidently the tech that performed the service was hungry. He took snacks from my glovebox, ate them, then left the wrappers in the floorboard. This is unacceptable and very bothersome. More
I brought my vehicle in for a minor issue. Not having an appointment, I spoke with David ( sorry, can’t remember his name). He got my vehicle in for repairs immediately and on top of that, th Not having an appointment, I spoke with David ( sorry, can’t remember his name). He got my vehicle in for repairs immediately and on top of that, they fixed my vehicle in half the time that was stated. David went above and beyond and the customer service was top notch. More
My appointment was scheduled at a time, that I could appear at the location on time. The service writer was knowledgeable on the service I needed. appear at the location on time. The service writer was knowledgeable on the service I needed. More
The staff is so friendly. That is always helpful during the process of purchasing a new vehicle. Maria Reyna is AWESOME, and she deserves a raise. She is persistent, but not That is always helpful during the process of purchasing a new vehicle. Maria Reyna is AWESOME, and she deserves a raise. She is persistent, but not pushy. And she takes pride in a job well done! BRAVO Gene Messer Chevrolet!!!! More