Back

Gene Messer Chevrolet

Lubbock, TX

4.7
372 Reviews

1302 S Loop 289

Lubbock, TX

79412

Directions

By Type

Showing 372 reviews

October 13, 2023

Great, quick, and easy. Good management and streamline processes. Would recommend. Check them out now. More

by Keithrigoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott was great., Digital AirStrike
Oct 17, 2023 -

Gene Messer Chevrolet responded

Thank you for your recommendation! We're pleased to hear that you had a great, quick, and easy experience with our streamlined processes and management. If you ever have any more questions or need further assistance in the future, please feel free to reach out. We appreciate your support, and we look forward to serving you again. Don't hesitate to check us out for all your needs!

October 12, 2023

DONT buy anything used from these people! Total scam artists! Bought a used truck from them 9 weeks ago and it’s been in the shop ever since. Technicians are incompetent and I’ve got a diff More

by kevinphillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Oct 17, 2023 -

Gene Messer Chevrolet responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

October 03, 2023

I’m always made very welcome and comfortable there! They have the best attitudes and very friendly! This is my third vehicle I’ve bought there and my first service to one of my vehicles! Gene Messer Ch More

by blancagonzales57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Oct 05, 2023 -

Gene Messer Chevrolet responded

It's fantastic to hear that you always feel welcome and comfortable at Gene Messer Chevrolet. The fact that you've bought three vehicles from them speaks volumes about your trust and satisfaction with us. Thank you for sharing your loyalty and positive feedback, it's clear that Gene Messer Chevrolet is your favorite car dealership. May your future experiences with us continue to be excellent!

October 02, 2023

Clear quote, reasonable pricing, good communication and prompt service time. Service writer was knowledgeable and a good source of info. More

by Nova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David brewer, Digital AirStrike
Oct 03, 2023 -

Gene Messer Chevrolet responded

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

September 27, 2023

It was easy to schedule an appointment at the needed time. But it took 2 hours (8:00 AM to 10:00 AM) for an oil change on my 2017 Grand Sport Corvette. I thought the price for a Mobile 1 (5W-30) oil c More

by C7GS806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Nov 17, 2023 -

Gene Messer Chevrolet responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 806.747.3211. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Michael Wims General Manager 806.747.3211 mwims@GeneMesser.com

September 23, 2023

Pretty good deals good service it's not my first time there they always make me feel like I'm at home More

by manueltruck76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 26, 2023 -

Gene Messer Chevrolet responded

It's fantastic to hear that you've had consistently good experiences at Gene Messer Ford. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

Thomas and the service department were friendly and very helpful. I purchased my blazer at a different dealership before I moved to Lubbock. The staff treated my as if I had been a life long customer. Ver More

by Michele M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas , Digital AirStrike
Sep 23, 2023 -

Gene Messer Chevrolet responded

Thank you for choosing Gene Messer Chevrolet! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 13, 2023

Great communication and great service. They take care of you and your vehicle. Wont use anyone else. More

by d0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 17, 2023 -

Gene Messer Chevrolet responded

We are excited that we provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 09, 2023

1000 I have to pay for installing a battery and a free analysis. Thats highway robbery More

by lljltba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
September 07, 2023

Friendly knowledgeable staff and great service! I will be back to Gene Messer to buy my next vehicle! More

by Jakescott07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared, Digital AirStrike
Sep 19, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words and for recognizing our friendly and knowledgeable staff! We're delighted to hear that you had a great service experience with us. We look forward to welcoming you back to Gene Messer when you're ready to purchase your next vehicle. Customer satisfaction is our priority, and we're committed to providing you with the same exceptional service in the future.

...
26
...