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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
372 Reviews
Call Dealership (806) 747-3211

1302 S Loop 289

Lubbock, TX

79412

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Showing 372 reviews

December 05, 2023

Great service will be returning for my next purchase . Recommend them to family friends and the like More

by Ally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego redondo
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Dec 07, 2023 -

Gene Messer Chevrolet responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

The metal key broke off the key fob to our 2016 Equinox. They had one in stock and were able to replace it, laser cut & reprogram it, all in about an hour & a half to two hours. They called to let us know w More

by dejlucke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, service dept. , Digital AirStrike
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Dec 06, 2023 -

Gene Messer Chevrolet responded

It's great to hear that Gene Messer Chevrolet was able to promptly address the issue with your key fob for the 2016 Equinox! Having the replacement in stock and efficiently completing the laser cutting and reprogramming within a couple of hours is commendable. The proactive communication about the completion of the work also adds to the positive experience. Thank you for your business!

December 02, 2023

Nick was great! He was very patient with us old folks. We love our new equinox and feel we got an excellent deal. More

by tyebo51
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Dec 05, 2023 -

Gene Messer Chevrolet responded

Congratulations on your new vehicle! We are thrilled that Nick provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 25, 2023

Gene Messer Chevrolet has alway provided quality service at an exceptional cost. The service techs are knowledgeable and very friendly. More

by Michael_miller1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 29, 2023 -

Gene Messer Chevrolet responded

It's great to hear that Gene Messer Chevrolet consistently provides quality service at an exceptional value! Having knowledgeable and friendly service technicians can make a significant difference in the overall service experience. Thank you for your business!

November 19, 2023

Thanks for help…oil and filter change and many points checkup…all good from checkin to pickup…thanks Gene Messer Chevrolet More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John checkin Hector checkout/pay
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Nov 21, 2023 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

Great group of people so friendly made my experience so easy answered all the questions and concerns More

by jasminelatoy27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria reyes , Digital AirStrike
Report | Print
Nov 21, 2023 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Diego was GREAT! Made buying a very good experience. Very informative, attentive and exceptionally patient. More

by Nykki J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Redondo, Digital AirStrike
Report | Print
Nov 16, 2023 -

Gene Messer Chevrolet responded

Congratulations on your new vehicle! We are thrilled that Diego provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 13, 2023

The service department understood my needs and got me in and out of there very quickly More

by justinscb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 15, 2023 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Very professional and polite. They were also excellent at explaining what was happening with my vehicle More

by Kali_lewis752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransisco, Digital AirStrike
Report | Print
Nov 11, 2023 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had a professional and polite experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Very fast service asked mee exactly what I wanted took very short time with my truck just getting oil changed More

by Rlg102066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 11, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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