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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
449 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

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Showing 449 reviews

July 23, 2024

friendly and explained things well. I have used Gene Messer Chevrolet with my previous Tahoe and wanted them to take care of my new Tahoe. More

by jane.wheeless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allen
Report | Print
Jul 24, 2024 -

Gene Messer Chevrolet responded

Hi Jane, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2024

Gene Messer Chevrolet is the best. Fast and efficient. David kept me informed throughout the process. More

by orozcoe55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jul 24, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy David could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

Kevin Soto assured me with checking in for my appointment for maintenance (oil change). Excellent customer service and I will return for an service needs I have for my vehicle. More

by Vanessa M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soto
Report | Print
Jul 19, 2024 -

Gene Messer Chevrolet responded

Hi Vanessa, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2024

Great service Jonathan was the best very helpful and knowledgeable Was able to answer all questions we had! More

by Jgbray11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Lucio
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Jul 18, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

Overall appreciate the service advisors for their communication kept me updated what’s going on with my truck More

by tanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 18, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

I was referred to the dealership by my brother. He recommended Jonathan! Jonathan was great!! He listened to me, had recommendations and he’s the only salesman I’ve ever worked with that looked for More

by jharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jul 14, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for taking the time to leave a review for us at Gene Messer Chevrolet. We're happy we could meet your expectations! We hope to see you soon!

July 13, 2024

Thank you for the quick fast service. Just an oil cha he but in and out in no time! More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jul 15, 2024 -

Gene Messer Chevrolet responded

Hello Jason, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2024

Brendon greeted me with a big smile and was very easy to talk to. He made this car trade a much better experience than the previous one I had with a different company 10 years ago. Gene Messer Chevrolet wen More

by Terri.l.tooley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Jernigan / Luis Nevarez
Report | Print
Jul 11, 2024 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2024

I have always had great customer service! I recommend this Gene Messer. I had a bad experience at another Chevy house and won’t do that again! More

by Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horrell
Report | Print
Jul 08, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Gene Messer Chevrolet

June 16, 2024

Excellent customer service and great waiting area. Satisfaction satisfied with everything and Thomas was very courteous and helpful More

by snschr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jun 17, 2024 -

Gene Messer Chevrolet responded

Hi, we're happy you found Thomas to be so supportive during your experience here at Gene Messer Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

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