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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
449 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

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Showing 449 reviews

August 13, 2024

Had my truck serviced today. It was quick and easy. The staff was friendly and communicated well. I will certainly return. More

by michael_lubbock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel and a young man
Report | Print
Aug 17, 2024 -

Gene Messer Chevrolet responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2024

Quick service and friendly and professional five star will come back the person who helped me 5 star deserves a raise More

by Ortarudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manger / but all employees were great can’t remember his name put the one that helped me was great
Report | Print
Aug 11, 2024 -

Gene Messer Chevrolet responded

Hi Ortarudy, we are so pleased you enjoyed your visit to Gene Messer Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2024

Thank you Diego for making our car shopping experience flawless! You went above and beyond! More

by joegarcia75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Diego Redondo
Report | Print
Aug 04, 2024 -

Gene Messer Chevrolet responded

Hi, thanks for your praise and kind comments about Diego. We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

They did an amazing job on getting us what we wanted will definitely do business with them in the future More

by j.lopez.88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego, Luis
Report | Print
Aug 02, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2024

They fixed my trailblazer right away and was happy cause needed my suv right away to go to work. More

by I13casias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady that took information was ruby
Report | Print
Aug 02, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

Gene Messer Chevy treats you with respect and doesn’t play games! 6th car I have bought here! More

by VScott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lucio, Johnny Lucio (Jeremy’s brother), and Sales Mgr. Jason Redding
Report | Print
Aug 01, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2024

Took 2. 5 hrs to do an oil change and tire rotation with an appointment More

by rbartow50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jul 30, 2024 -

Gene Messer Chevrolet responded

rbartow50, Thank you for taking the time to provide feedback on your recent service visit for an oil change and tire rotation. We sincerely apologize for the extended wait time you experienced, as we understand that your time is valuable. Ensuring your satisfaction is our ultimate goal and we hope to have the opportunity to assist you again in the future. Michael Wims General Manager mwims@genemesser.com

July 25, 2024

This was a good service experience. The customer service was good, friendly and professional. Would recommend them. More

by jdpreston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jul 26, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 24, 2024

This dealership is very clean and bright. Very comfortable seating area. The gig windows made it easy to see where I needed to go. More

by ihinojosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jul 26, 2024 -

Gene Messer Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

Very good wait time short very friendly service and consistent service will be back when needed More

by rscruggs144
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jul 24, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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