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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
373 Reviews
Call Dealership (806) 747-3211

1302 S Loop 289

Lubbock, TX

79412

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Showing 373 reviews

February 09, 2024

Very helpful. They were very communicative and were very kind. Heck yeah I love this place. More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 10, 2024 -

Gene Messer Chevrolet responded

Thanks a million for the shout-out! We aim for helpfulness, top-notch communication, and a dash of kindness. Heck yeah, we love having you here too! If you ever need anything else, we've got your back.

February 08, 2024

There service department did an excellent job. I had an oil leak that turned out to be a loose oil filter. That were honest about it and extremely helpful. Take it to them if you need help. More

by cjarendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco
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Feb 10, 2024 -

Gene Messer Chevrolet responded

Thank you for your positive feedback! We're delighted to hear that our service department did an excellent job addressing your oil leak and provided honest and extremely helpful service. We appreciate your business and look forward to serving you again.

February 08, 2024

Fixed our warranty transmission in a timely manner. Hector in service was great, located parts needed for a quick fix. He beat his expected delivery by a month. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Feb 10, 2024 -

Gene Messer Chevrolet responded

Thank you for sharing your positive experience! We're delighted to hear that Hector in the service department was great and efficiently located the necessary parts for a quick fix, beating the expected delivery time. We appreciate your business and look forward to serving you again.

February 06, 2024

It was a great experience and I would recommend to anyone. I was treated great through the entire process. More

by raganlevien23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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Feb 09, 2024 -

Gene Messer Chevrolet responded

We're thrilled to hear that you had a great experience with us! Thank you for recommending us, and if there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future!

February 04, 2024

Easy, convenient, and very nice and helpful employees. Up to date technology and they let you know what is going on the entire visit. More

by Sparky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 06, 2024 -

Gene Messer Chevrolet responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 03, 2024

Cisco was a great help this morning and provided great customer service! They were quick to take of servicing my Trailblazer and I would highly recommend this dealership. More

by MQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco
Report | Print
Feb 08, 2024 -

Gene Messer Chevrolet responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 02, 2024

Maria was fantastic in helping me with every step of the car buying process, even including getting an open recall taken care of and a minor defect repaired after purchase. Definitely would recommend speaki More

by eboston34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Reyna
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Feb 08, 2024 -

Gene Messer Chevrolet responded

We're thrilled to hear that Maria provided you with fantastic assistance throughout the car buying process, ensuring that even open recalls and minor defects were taken care of. Recommendations like yours highlight the dedication of our team members to customer satisfaction. Thank you for choosing our dealership, and we appreciate your recommendation!

February 01, 2024

Not the best but not the worst. They Did not call back regarding the Acadia. More

by Dolle44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not recalled
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Feb 03, 2024 -

Gene Messer Chevrolet responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 806.747.3211. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Michael Wims General Manager 806.747.3211 mwims@GeneMesser.com

January 31, 2024

Professional and friendly service staff. Prompt service. Great communication. Our choice for local dealer setvice. More

by Klinelaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
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Feb 02, 2024 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 30, 2024

Great company to do business with! Hector was really nice, and helped with what I needed done. More

by andreamichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Jan 31, 2024 -

Gene Messer Chevrolet responded

We're glad to hear that you had a positive experience with us and that Hector was able to assist you effectively. We appreciate your business and look forward to serving you in the future!

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