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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
412 Reviews
Call Dealership (806) 747-3211
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1302 S Loop 289

Lubbock, TX

79412

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Showing 412 reviews

February 20, 2025

Dealership was very clean and staff very friendly and helpful. My salesman Brendan was awesome.I would highly recommend this dealership to my friends More

by gholmes711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan
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Feb 21, 2025 -

Gene Messer Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

February 18, 2025

The people are wonderful. I felt so welcomed and taken care of. It was by far the best car buying experience I have ever had. More

by ddooley27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria, and Louis
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Feb 21, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2025

Excellent service as usual, prompt and professional, fair pricing, routine visit for this dealership Great job More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Feb 21, 2025 -

Gene Messer Chevrolet responded

Hi James, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2025

The appointment process was very easy. The time of service was done very quickly and professionally. More

by Gabe V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
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Feb 19, 2025 -

Gene Messer Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 16, 2025

They’ve haven’t been able to fix my car in over a year. Supposedly it’s because of higher up the chain telling them what they can or can’t do for the warranty, but they’ve essentially been nothing but a wa More

by Tomdubois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
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Feb 19, 2025 -

Gene Messer Chevrolet responded

I apologize for your experience. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Michael Wims General Manager mwims@GeneMesser.com

February 13, 2025

Great dealership! Everyone is always so kind and accommodating. Especially David in the service department, he is always quick to help with anything he can, is attenti More

by baileynicoleneill4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 14, 2025 -

Gene Messer Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2025

John the salesman was very friendly and helpful. He did what needed to be done to make sure we were happy with our new car. More

by Bikerbuddy1$
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Gonzalez
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Feb 18, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to John here at Gene Messer Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

my sales lady, Margo was great! I will definitely recommend her to others! Great job! More

by mitzicogburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margo
Report | Print
Feb 12, 2025 -

Gene Messer Chevrolet responded

Hi, thanks for your praise and kind comments about Margo. We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2025

Had the best salesman and the process was very easy. They found the car I wanted and I’m very pleased. More

by cristaeverett5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Cooper
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Feb 12, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2025

Kevin kept us updated on the status of our repairs and helped us with our claim with car shield. More

by Jddm5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Feb 12, 2025 -

Gene Messer Chevrolet responded

Hi, we're happy you found Kevin to be so supportive during your experience here at Gene Messer Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

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