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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
448 Reviews
Call Dealership (806) 747-3211
View Awards

1302 S Loop 289

Lubbock, TX

79412

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Showing 448 reviews

September 30, 2024

Had a recall they serviced today. They were timely and accurate when they told me it would be about 20sm. More

by Rpford6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 05, 2024 -

Gene Messer Chevrolet responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2024

Great experience with everyone I have met at Gene Messer Chevrolet. Awesome service experience! Loving my Chevy truck! More

by Tim Harmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 02, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 27, 2024

Thomas was super nice and listened to all of my concerns. All staff were very friendly and professional. More

by kelley.nicole27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Oct 02, 2024 -

Gene Messer Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

September 27, 2024

They are very good at customer service. They quoted me a time frame for doing two recall items and an oil change. Unfortunately it took an extra hour and they comped the oil change for maki More

by Rh
Recommend Dealer
Yes
Employees Worked With
Jalensolar bubbler kit
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Oct 02, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 26, 2024

Keven kept me updated about my service and was very friendly! The guys at the sales counter were also very welcoming and friendly! More

by valeriedawnw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 28, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2024

Every time we take our truck for oil change the staff is very friendly and professional and we have always been happy with the way we are treated More

by Deliaa226230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel Ordonez is a very nice person and a great asset to your company
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Sep 28, 2024 -

Gene Messer Chevrolet responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2024

Very friendly and got vehicle out in a timely manner. Kept me updated as service progressed. More

by tdacus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser
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Sep 28, 2024 -

Gene Messer Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

September 24, 2024

It was a nice and clean. Good hot coffee and Gauge took good care of me. More

by cortez.andrew23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
Report | Print
Sep 28, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 23, 2024

Great customer service and friendly staff! I Will definitely come back for my next automobile! More

by cochoa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey
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Sep 28, 2024 -

Gene Messer Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

September 20, 2024

David was great as always will never do business anywhere else but Gene Messer Chevrolet! More

by Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brewer
Report | Print
Sep 22, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Gene Messer Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

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