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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
373 Reviews
Call Dealership (806) 747-3211

1302 S Loop 289

Lubbock, TX

79412

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Showing 373 reviews

June 04, 2024

The dealership was great and the buying experience was probably the best I have ever experienced. More

by Leslie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Rivas
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Jun 07, 2024 -

Gene Messer Chevrolet responded

Leslie, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

I appreciate the ease of making my appointment and the attention to my concerns. My service tech treated me with care. Thank you Hector! More

by dnorris.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Collazo
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Jun 05, 2024 -

Gene Messer Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2024

They were extremely nice and helpful the second I walked in. Got my car serviced quickly! More

by riveracass19
Recommend Dealer
Yes
Employees Worked With
Ruby
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Jun 02, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2024

Purchased a 2024 Chevy Silverado 1500 Custom and am very happy with it. Maria and the rest of the sales staff were very helpful and did a great job!! More

by tfetalvero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria
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May 30, 2024 -

Gene Messer Chevrolet responded

Congratulations on your new 2024 Chevy Silverado 1500 Custom! We're thrilled that Maria provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 25, 2024

Very professional. Excellent attention to details. Makes a buyer comfortable and expecting a fair purchase. More

by ZR2HAPPY
Recommend Dealer
Yes
Employees Worked With
Cisco Garcia
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May 27, 2024 -

ZR2HAPPY responded

We were more that pleased with the way we were treated. Cisco was awesome

May 27, 2024 -

Gene Messer Chevrolet responded

Congratulations on your new vehicle! We're thrilled to have delivered an excellent sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 23, 2024

Experience some good things from this dealership but lately not well could of been better but things happen More

by renemolina640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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May 29, 2024 -

Gene Messer Chevrolet responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 806.747.3211. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Michael Wims General Manager 806.747.3211 mwims@GeneMesser.com

May 22, 2024

Very clean & friendly. Hector was very through with what needed to be done in the future. My service was completed on time. More

by breed94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
May 24, 2024 -

Gene Messer Chevrolet responded

We're delighted to learn about your positive experience and the great assistance provided by Hector! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 17, 2024

Excellent service, listen to the customer, patient. , felt valuable, we will go back again, thanks to our car representative. More

by leebevly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Bell, Jacob in finance
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May 20, 2024 -

Gene Messer Chevrolet responded

Congratulations on your new vehicle! We're thrilled to have delivered an excellent sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 16, 2024

I bought a new truck from this dealership and my experience was excellent. I have bought a few vehicles from Junior Valdez and he is an awesome and experienced salesman. More

by glvn_frnk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Valdez
Report | Print
May 17, 2024 -

Gene Messer Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience purchasing a new truck from our dealership was excellent. Junior is indeed an outstanding and experienced salesman, and we're proud to have him on our team. Your continued trust and satisfaction mean a lot to us. Enjoy your new truck!

May 12, 2024

Worst service ever had to wait 3 hours for an oil change. And diferent price on dealer than online. More

by juanmendozar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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May 14, 2024 -

Gene Messer Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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