Gene Langan Volkswagen

The highest level if customer service I have ever received from a dealership! Thank you! You have truly gained a lifelong customer. Expect many referrals!! received from a dealership! Thank you! You have truly gained a lifelong customer. Expect many referrals!! More

I had a wonderful experience from beginning to end. My salesman Dennis Erk was very helpful and explained the leasing process to me. He gave me a great deal on my new Tiguan and I am thrilled. In the de salesman Dennis Erk was very helpful and explained the leasing process to me. He gave me a great deal on my new Tiguan and I am thrilled. In the delivery center Chase Demelo and Gene Langan Jr. explained all of the gadgets in the vehicle and went over everything until I felt comfortable. I would highly recommend this dealership to everyone and am looking forward to coming in for all of my services. More

Second car from this dealer and saleman. Dutch has been very straightforward and helpful in aiding my search for a car. The service department has been excellent in diagnosing and correcting any problems. very straightforward and helpful in aiding my search for a car. The service department has been excellent in diagnosing and correcting any problems. You can even get a free loaner car for major service. The car delivery experience was first rate. Langan has an off site location for delivery that includes a bar and display of vintage VWs. Part of the delivery included a photo with my new car and a VW gift bag. The vintage cars took me back to high school and my days fixing my friends' VWs. I learned about a couple features during the familiarization tour that will come in handy. More

Amazing customer service. Dennis made me feel so comfortable buying my first car, and erased my preconceived thoughts of cars salesmen. The help at the distribution center was greatly appreciated. I comfortable buying my first car, and erased my preconceived thoughts of cars salesmen. The help at the distribution center was greatly appreciated. I love my new jetta! More

Great experience. Would definitely recommend Gene Langan VW. Arrived at dealership about 10 a.m. and left with my new/used car registered, insured and spotless by 4 p.m. the same day. Thanks to everyone the VW. Arrived at dealership about 10 a.m. and left with my new/used car registered, insured and spotless by 4 p.m. the same day. Thanks to everyone there. More

Dealing with Gene Langan Volkswagon was the best and most complete car buying experience I've encountered. The Sale Person Josh was both Professional and knowledgeable. He made an internet sale as simple a complete car buying experience I've encountered. The Sale Person Josh was both Professional and knowledgeable. He made an internet sale as simple and exact as possible. I traveled over 2 hours from Cape Cod, Ma. to Hartford Ct. and would do it again if I were looking for another vehicle . The support staff was fantastic explaining everything about your vehicle you have just purchased . Making sure that you did't drive away without them answering any and all questions you may have had. I would definitely recommend this dealership to anyone interested in buying a quality used or new car. More

This place is excellent! I was a 1st time buyer and this was my 1st dealership, to be honest I visited two others also but VW became my choice as soon as I interacted with people in Gene Langan VW and speci was my 1st dealership, to be honest I visited two others also but VW became my choice as soon as I interacted with people in Gene Langan VW and specially sales consultant Dave Crecco, Dave made my journey though this car buying process effortless, he is beyond politeness and patient .. I atleast asked thousand questions some of them were redundant also, even in situations where I was thinking that he might get impatient, he was answering those with a big smile in his face ... I can't explain what a wonderful experience this was ..Great dealership, great Sales consultant and more over great support staffs in finance, and last but not the least the demos by Gene junior was meticulous and incisive ...and finally the BEST delivery method from the workshop .. Look ..Not only I bought a Car I made good friends with Dave and others .. and I am not at all biased I did lot of analysis while in the process of buying but it's really great ! More

Exceptionally good and thoughtful sales rep. (Dave C.). Friendly and very professional environment. As the matter of fact this was the only dealer ship I liked, after visiting a bunch of them. I bought a Friendly and very professional environment. As the matter of fact this was the only dealer ship I liked, after visiting a bunch of them. I bought a Tiguan SEL. and I love this car. This is not that closest VW dealership to my house but it worth the travel.We were very happy with this experience and will be back . More

This was my first car buying experience at a dealership, and I was quite nervous about pushy and dishonest salesman (which I'd witnessed going with friends previously). My experience at Langan VW, however, and I was quite nervous about pushy and dishonest salesman (which I'd witnessed going with friends previously). My experience at Langan VW, however, was pretty much perfect. I worked with Dennis Erk, who provided accurate information about the availability of the car I was interested in and gave a fair and accurate price quote. This made it well worth the hour-long drive to get to this dealership. He responded promptly to emails and was very friendly and helpful the day of my purchase. The CPO car they sold me was in great shape and has been driving beautifully for the last several days since I made the purchase. Sergio at the service center was also very friendly, patient, and knowledgeable, guiding me through their showroom and all of the special features of my new Jetta. And to top it off, I was given a cup of beer and a gift at the end of my visit! Highly recommend purchasing a car at Langan, even if you have to travel for it. More

From Chris showing me the 2013 Passat, Dave coming in on his day off to make sure everything went smoothly at delivery, to Steve's ability to cogently explain the finance agreement, these guys took what's n his day off to make sure everything went smoothly at delivery, to Steve's ability to cogently explain the finance agreement, these guys took what's normally (and rightfully) considered a stressful transaction and made it a fun experience I enjoy telling people about. I honestly couldn't imagine doing business with another car dealer again, they won me over with their product knowledge, fair pricing and unique customer service. Gene's passion for the product he sells is undeniable, and it's not a bad feeling to do business with a genuinely nice guy. To any one of the guys who took part in the delivery, thanks so much, my wife and I had a great time. When's the last time you could say that about buying a car? More