Gene Langan Volkswagen
Glastonbury, CT
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Totally, I'm very pleased to do business with Gene Langan Volkswagen who are extremely professional as an exceptional dealership. honestly. I went to other auto dealers, but compared to Langan Volkswa Langan Volkswagen who are extremely professional as an exceptional dealership. honestly. I went to other auto dealers, but compared to Langan Volkswagen, they are lagging behind because Langan Volkswagen hit the bar so high by their complete perfection for every single detail with me as a client. What I liked about their staff the most is honesty & loyalty. In conclusion, those guys are professional and I strongly recommend them to anyone who wants to get a pleasant deal and consistent excellent agreement. I want to thank especially DAVE CRECCO for his convenient & sophisticated service. This guy is the man who knows how to treat a client amazingly and at the same time he knows how to set a successful deal with customers with a warm smile. Thank you Gene Langan Volkswagen, you're the best in CT. More
While this was not the speediest process, it was definitely the BEST car buying experience. Billy made my appointment early in the day and was waiting for me when I walked through the door. Sergio's definitely the BEST car buying experience. Billy made my appointment early in the day and was waiting for me when I walked through the door. Sergio's education at the end was amazing. I learned about featured that my last car had that I never knew about! Everyone was friendly and customer oriented- thanks guys! More
Had a great experience at the volkswagen dealership! Dave Crecco did an awesome job and made us feel welcomed and important. I recommend him to be your sales man too! Crecco did an awesome job and made us feel welcomed and important. I recommend him to be your sales man too! More
I brought my 2007 Passat to Langans for years and always had a great experience.(Troy, in service,and Tony in valet driver) It was a no brainer to continue my relationship with them as we were looking for had a great experience.(Troy, in service,and Tony in valet driver) It was a no brainer to continue my relationship with them as we were looking for another vehicle. Sales rep Miguel was great, showed us numerous cars to test drive. We settled on a 2011 jetta with all the bells and whistles we were looking for.Price was right,and Richard in finance took good care of us.Picking up the car at the delivery area was the cherry on top. Gene Jr. showed us all features in the car, especially the modern media stuff.We spent 2 relaxed hours with him and left feeling confident and self assured. The extra treats were a nice bonus. Thanks everyone. More
Gene Langan VW has raised the bar for what a car dealership should be. I visited about 30-40 dealerships near home before I found the car I wanted from them online. Prior to making the trip from Lon dealership should be. I visited about 30-40 dealerships near home before I found the car I wanted from them online. Prior to making the trip from Long Island I spoke to Billy in sales. The price was fair so we arranged terms over the phone..no problem be there by 4pm. We did not arrive until a few minutes before closing. The car was perfectly detailed and ready when we arrived. After a test drive and processing the paperwork it was now about 8:30pm(They close at 6pm). We head over to the garage to meet with Sergio(The VW guru) to learn about the vehicle features. We are offered a beer at the tiki bar and check out some of the vintage VW's there. It is now after 9pm and we leave with a gift bag and a great dining reccomendation. We received the type of service one would expect when purchasing a luxury car...not a used VW Golf. From start to finish this dealership has set a standard of product pride and overall service higher than that of any dealership I have ever experienced. Thank you Billy, John & Sergio. More
Best experience I have ever had in my 54 yrs - great people who care about you!! I will tell all my friends at work and in town abput Langan VW and that they are the greatest by far. listen to me - th people who care about you!! I will tell all my friends at work and in town abput Langan VW and that they are the greatest by far. listen to me - they are simply the best dealership I have ever been to and I have bought many cars in my life - they beat them all!!!!! More
I brought my 2006 GLI in for service and noticed a beautiful red VW CC on the lot. Our family is growing and we had been talking about a larger vehicle but I must admit I was not ready to let my car g beautiful red VW CC on the lot. Our family is growing and we had been talking about a larger vehicle but I must admit I was not ready to let my car go yet. I researched the CC the Gene Langan website and was surprised to learn it was a 2013 with very low mileage. I have never purchased a used car before but this was a must see. I came in and met Dave Crecco. He was very knowledgeable about the car and had a friendly and outgoing personality. I fell in love with it but had some struggles with the pricing of my trade. It all ultimately worked out and I am the proud owner of a new (to me!) CC! Dave was wonderful through the entire process and it is apparent he cares about his clients as people not just buyers. The delivery experience is fantastic! Sergio knows everything about every nook and cranny of every car! He spent plenty of time with me discussing the features my vehicle has as well as helping to arrange some detailing services I was interested in. I could not stay for the full experience but was assured I could come back at any time to pick up where we left off or to call with any questions. I am very pleased with the overall experience and would recommend Gene Langan of Glastonbury to my friends and family. More
I had to get out of my previous car, and get into a lease to get a more affordable monthly payment. I was looking for something that I knew would be quality, with no money down. My first stop was at Langan to get a more affordable monthly payment. I was looking for something that I knew would be quality, with no money down. My first stop was at Langan VW, as I knew VW had a very good sign and drive program. I met up with Dennis, and he wanted to know how he could help me, and why I was getting out of my Mustang. I explained my situation, and that I was reluctantly selling my Mustand, to help with some bills, and I was interested in a Jetta or Passat. We tried out a Passat, and I thought would be the best VW for me. As we talked about financing, he wanted to know more about my deal I had to sell my Mustang. He wanted to see if he could get me a better price. We even went across the street to the Ford dealership to see if he could get them to buy my Mustang. Ad it turned out my original deal could not be matched, but he helped me confirm that what I was getting was fair, and still gave me a good offer if my deal fell through. That was a huge help, as I worried I was leaving a lot on the table. I told Dennis I would be back in touch with him in a few days, and he asked if he could give me a buzz to check in with me after I sold my Mustang. I agreed and let him know I would look at some other cars to perform my due diligence. He totally understood, and never pressured me. I did go look at a few other cars as well. I looked at an Accord which would have been within a few dollars of the Passat, but it was no comparison. The amount of car I got for my monthly payment on the Passat, blew the Accord out of the water. So I decided to go with the Passat. I got my Mustang sold, and the next day I let Dennis know I wanted the Tungsten Silver Wolfberg Passat. I worked with Steve on the lease, which took about 15 painless minutes. Gene Langan Jr. Delivered the car to me, and went over all of the technology on the car, which again, I can't believe I am getting for the price. He and his team had the car looking like a jewel, and he very patiently spent 45 minutes with me going over all the bells and whistles, and also gave me a T Hirt and coffee mug and an ice scraper. I must say, thewholecprocess was stress free, and involved people every step of the way who value their customers, and truly want to provide a great experience. If you are looking at buying or leasing a car, you need to stop buy and talk to the folks here. They will take great care of you. And I have to say, the amount of car that you get for the money is remarkable. More
We drove an hour to Gene Langan VW after reading the reviews online. The salesmen and delivery team exceded our expectations! Thank you to Chris Orszlak, Dave Crecco, Gene JR, Sergio and Chase reviews online. The salesmen and delivery team exceded our expectations! Thank you to Chris Orszlak, Dave Crecco, Gene JR, Sergio and Chase More