Gene Langan Volkswagen

After doing careful research while looking for a replacement vehicle due to a life changing accident. I found Gene Langan Volkswagon Dealership in Glastonbury, CT. Upon entering the dealership I w replacement vehicle due to a life changing accident. I found Gene Langan Volkswagon Dealership in Glastonbury, CT. Upon entering the dealership I was met immediately, By Mr. Dave Crecco. he asked me how could he help me, in return I informed him that I would like to purchase a world certified Tiguan. At no time did Dave attempt to strong arm me into something different. I explained what I would like in a vehicle, in which he replied I have exaclty what you are looking for. he offered me some hot water (I am an avid tea junkie) and he asked me to relax while he went to get the vehicle he mentioned. he returned with Belle, a beautiful blue Tiguan. the worries of buying a used vehicle quickly disappeared. she was absolutely beautiful. This being a replacement vehicle I had the unfortunate task dealing with my insurance company. I am thoroughly pleased with the knowledge, kindness, of everyone I dealt with in purchasing Belle. I am also very pleased that exactly what I was looking for was on the lot. My Fiance and I have already decided, our next vehicle will also be a volkswagon and it will be purchased at Gene Langan Volkswagon. Did I mention the delivery Center, AWESOME. Thank you for making a terrible situation the best vehicle purchasing experience of my life. I will never accept anything less in the future. thank you for setting the bar so high. Regards, W j Cole More

Everybody at Langan, Glastobury was awesome! Billy helped my wife and I find the perfect car for us. If you are looking for a new car without the hassle of a pushy salesman and for a great deal, I would reco my wife and I find the perfect car for us. If you are looking for a new car without the hassle of a pushy salesman and for a great deal, I would recommend going to Langan. They followed up with us after our purchase to see how we were enjoying it and covered any and every concern that we had. This is a 5 out 5 class dealership. More

My wife and I just purchased our second Passat from Langan VW. Dave was a great sales person to work with. They did all the paper work - the purchase process couldn't have been any easier for me. The Langan VW. Dave was a great sales person to work with. They did all the paper work - the purchase process couldn't have been any easier for me. The dealership has a nice vibe to it. When I took delivery of the car, they set aside some time so they could explain the sound system, controls, under the hood, etc. They said to come on back if I ever had any questions about the car. I highly recommend them and would buy another car from them. More

Great place to buy a car! Walked right in, was helped immediately. Didn't waste time or try to push anything I didn't need. Showed me the car I wanted with the features I wanted. I was able to purchase immediately. Didn't waste time or try to push anything I didn't need. Showed me the car I wanted with the features I wanted. I was able to purchase a car in under few hours. The car came nice and clean with everything all set up. Honored my trade in price. Showed me all the options and pointed out the best ones for me. Next car will be bought here. More

My experience couldn't have been better. I Visited one of your other lots and walked away disappointed, No deal. I was told to see Brandon from a friend. Brandon was very easy to work with and I felt one of your other lots and walked away disappointed, No deal. I was told to see Brandon from a friend. Brandon was very easy to work with and I felt he was also working for me. He understood what I was up against, work a dealer that was good for both of us, so now I drive a 2013 Passat SE which I love. And on top of that it was delivered to me in a very different fashion. Their Tiki Hut was very cool. Genna may sure that my car was as new as it could be. He made sure I knew this car like it was an old friend. So I short I'm a very happy customer. Already thinking which VW i will drive next. More

Miguel gave excellent customer service in helping me find the right car. Gene jr took his time in explaining all function in my new car. The dealer experience was one of kind seeing the Vw history. the right car. Gene jr took his time in explaining all function in my new car. The dealer experience was one of kind seeing the Vw history. More

Happy holidays to the Gene Langan family!!! Just wanted to stop in and say how happy I am with my 2013 Hybrid Jetta! I'm averaging over 43mpg!!! Thanks again the Genna Adamitskiy who took the time to find to stop in and say how happy I am with my 2013 Hybrid Jetta! I'm averaging over 43mpg!!! Thanks again the Genna Adamitskiy who took the time to find me the right car for my busy lifestyle - I'm saving $123 a WEEK on average by switching to my Jetta. Thanks again Genna!! More

A+++ Dealership I have purchased a lot of cars and never A+++ Dealership I have purchased a lot of cars and never been totally happy with a dealership. I would feel great about sending anyone to this deale A+++ Dealership I have purchased a lot of cars and never been totally happy with a dealership. I would feel great about sending anyone to this dealer. They have a true passion for the VW brand. Thanks, Brian More

Billy, and the guys at Gene Langan VW were a pleasure to work with. I got a great deal on a great car. Everybody was attentive to my needs and got me in the perfect car. Thank Billy, Chris, Steve, Sergio work with. I got a great deal on a great car. Everybody was attentive to my needs and got me in the perfect car. Thank Billy, Chris, Steve, Sergio, and Brandon. More

I was gathering information on several makes of cars in anticipation of buying in a year or two. I had already visited a vw dealership in Canton, Ct (twice), Nissan in Torrington and Mazda in Thomaston. M anticipation of buying in a year or two. I had already visited a vw dealership in Canton, Ct (twice), Nissan in Torrington and Mazda in Thomaston. My physical therapist suggested I go to Langan and request Dave. When I arrived Dave was with another customer so Dennis stepped up and gave me information on several models, and when I liked the comfort of the Jetta he suggested I take a drive. As he brought the car around Dave became available and continued the sales process. After driving the Jetta hybrid and learning about the fuel advantages, along with vw and Langan's incentives, I decided that I'd found the car I wanted to own. Dave was most instrumental in moving me forward so that I felt that my decision was a good one. He was respectful and patient - did I say that I was driving a 13 yr old Lexus? Clearly, I don't normally make quick decisions! And Chase, who delivered the car, was terrific in explaining all the technology that's been put in place in the last 13 yrs. Four days after my purchase the dashboard lit up like a Christmas tree, and it was only Thanksgiving Day so I knew right off that something was wrong. I made the one hour trip from home to arrive at Langan at 7:30am the next day, unannounced I might add. The sales team was great! They took it right in and started trouble shooting- after about an hour they realized that they needed more time so they gave me a loaner so I could go home. By days end I received a phone call saying that it was fixed. I have been a sales and customer service trainer for 20 years in other industries - the skills the Langan folks possess are impressive. It's also obvious to me that their work ethic and great attitude is directly related to the way in which Gene Langan manages his business. His attention to procedural detail and marketing is amazing, and also a lot of fun for the customer. I'm very happy - 5 STARS!!!!! More