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Gem Mazda
Tallahassee, FL
32 Reviews
We have proudly been serving our customers for over 20 years as a locally owned and operated Mazda dealer in Tallahassee, FL. At Gem Mazda of Tallahassee you will find our knowledgeable and bilingual sales staff is here to make the process of purchasing a new Mazda or pre-owned car, truck, or SUV as hassle free as possible. We have a full line up of CX-30, CX-5, CX-50, and CX-9 at a fair price that will help your family choose the right vehicle. We also offer maintenance and repair work in our service center staffed with fully trained Mazda certified technicians.
We firmly believe you'll leave our showroom completely satisfied. Our experienced sales team pay close attention to each and every need you have while providing a comfortable and friendly atmosphere. It doesn't matter if you're a first-time Mazda buyer or a loyal Mazda owner, as we're always at the ready and thrilled to do business with you as your locally owned and operated Mazda dealer serving Tallahassee, the entire panhandle and south Georgia.
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 32 reviews
November 24, 2009
If you want to be jerked around in every possible way- by all means go to Gem Mazda- you will love it. If you expect to be treated decently- RUN!!!! This is an office of people that might seem nice at fir by all means go to Gem Mazda- you will love it. If you expect to be treated decently- RUN!!!! This is an office of people that might seem nice at first but will quickly show their ineptitude. They sold me a car with 35,000 miles on it that needed a brand new engine. The engine was clogged with oil from a previous owner not doing oil changes. They saw this problem and poured clean oil over it so when you check the dipstick it looks clean. They saw a problem and as apposed to fixing it they pushed it off. Then the warranty that they sold me-VOID! They couldn't even enter their paperwork correctly. They sold me a warranty for a vehicle that has less miles so the warranty company voided it out. Then they never told me about the problem! 2 weeks after I purchased the car I was driving and it broke down. I called my warranty company for roadside assistance but I couldn't get any because I had no warranty on file. I couldn't get a tow or a rental car because I was not on file. It took asking Gem Mazda nicely, less nicely, and then out right screaming and yelling before they lifted a finger to help. This happened over 2 months ago and I am still waiting for a rental car reimbursement and tow reimbursement. How dare I expect my like-new car to drive for more than 2 weeks after I purchase it! Consider this your warning! More
by bhays1986
Employees Worked With
Allen and Mike and owner-Ken Wondergem
August 21, 2009
My husband and I went to Gem Mazda to seek out any good used cars. Our price range was low, around $5000, and we went in to see if they had any cars that fit that description (below $5000, good condition, used cars. Our price range was low, around $5000, and we went in to see if they had any cars that fit that description (below $5000, good condition, normal mileage, stick shift, approximately $175 per month in car payment). The salespeople were rude and tried to talk us into getting a new car because it would be a better use of our money. After speaking with the manager, who laughed when we told him our price range, he proceeded to tell us we would NEVER find a car that fit that description at his dealer let alone anywhere in Tallahassee. We told him that was not true - we had already seen a couple. He told us he would show us some cars around our monthly range and then gave us the numbers for cars that were around $275-$300 per month. The staff DO NOT listen to customers and Gem Mazda will NEVER get our business. More
by ginak0915
Employees Worked With
Two male salespeople, Manager
