Gem City Ford Lincoln

Service level is excellent As a repeat customer we have been very pleased with both the sales and service personnel which we have dealt with over the years. Kevin and Don were As a repeat customer we have been very pleased with both the sales and service personnel which we have dealt with over the years. Kevin and Don were very nice to work with as we went through the purchase process this time around. More

A pleasure to work with on my new truck. Even had some A pleasure to work with on my new truck. Even had some issues and they were quickly and enthusiastically taken care of. Would recommend Troy and te A pleasure to work with on my new truck. Even had some issues and they were quickly and enthusiastically taken care of. Would recommend Troy and team to all! More

Kevin Schuckman is the ultimate professional salesman. He is very thorough at all aspects of his job from helping with financing to explaining to new features on my new F-150. Would recommend Kevin to anyone is very thorough at all aspects of his job from helping with financing to explaining to new features on my new F-150. Would recommend Kevin to anyone looking for a vehicle. More

great completely satisfied with sales and service personnel, no pressure explained things well and made us feel very comfortable. Thomas Dean was very court completely satisfied with sales and service personnel, no pressure explained things well and made us feel very comfortable. Thomas Dean was very courteous and understanding. will deal with them again. Chuck More

Kevin Schuckman is an outstanding salesman. Always gives 100% customer satisfaction and always does his best to give you the best deal. Would recommend him very highly to anyone and everyone I know and meet 100% customer satisfaction and always does his best to give you the best deal. Would recommend him very highly to anyone and everyone I know and meet. More

Car buying review Evan Roeger was great to work with. I have bought several vehicles from him. He does not pressure you in something you don't want to buy. very good sa Evan Roeger was great to work with. I have bought several vehicles from him. He does not pressure you in something you don't want to buy. very good salesman I highly recommend buying from him. More

I was interested in a vehicle they had and they did a great job working with me on the car and they were very nice to work with great job working with me on the car and they were very nice to work with More

Great Experience! Very pleased! I started browsing used inventory online and went to look on the lot on a Sunday. I wasn't looking at Toyotas originally but I saw a Toyota Avalon I started browsing used inventory online and went to look on the lot on a Sunday. I wasn't looking at Toyotas originally but I saw a Toyota Avalon in the lot that was over my price range. Beautiful car. Honestly equal to a Lexus. The following day I looked online again and found a 2013 Toyota Avalon Hybrid XLE online. It had just arrived and hadn't had pictures done yet- the stock photo was online. I made an appointment with Evan Roush to see it. I fell in love with it. Low miles and in excellent condition. Great color too Moulin Rouge. Meant to be. I have had for a week .Drives like a dream! Great service from Evan and Bill Townley. Got a good deal. Bill even got me a deal on getting the windows tinted. Brett in Finance was great to work with and got me a great interest rate, lower than my pre-approved loan from a local Credit Union. That was a great surprise. Very friendly staff and not pushy. Great experience! Thank you! More

Recently purchased a new truck from Gem City Ford. Kevin Schuckman did a fantastic job helping me out. His "no nonsense " approach was great. In no time at all I was set up in my new F-150. Brett did my fin Schuckman did a fantastic job helping me out. His "no nonsense " approach was great. In no time at all I was set up in my new F-150. Brett did my financing and was really efficient. Overall a fantastic experience all around. I'll return when it's time for another new truck. More

Great experience!! A great experience in partnering with Troy Courson on my car purchase from Gem City Ford. A truly friendly, professional, and seamless process. From i A great experience in partnering with Troy Courson on my car purchase from Gem City Ford. A truly friendly, professional, and seamless process. From initial conversation to delivery of the vehicle - Troy was outstanding. Thank You! More