Gebhardt BMW - Service Center
Boulder, CO
193 Reviews of Gebhardt BMW - Service Center
Albert Cruz was quick, helpful and professional. I felt reassured that my car would be taken care of and I appreciated his excellent communication and transparency. The team at Gebhardt always provi I felt reassured that my car would be taken care of and I appreciated his excellent communication and transparency. The team at Gebhardt always provides a great experience! Jack More
The rating is because of poor communication about when work would be completed. Even with an appointment my car took more than 5 business days to have service done. Although a part had to be ordered the c work would be completed. Even with an appointment my car took more than 5 business days to have service done. Although a part had to be ordered the car was not serviced until 3 days after the part arrived. In the past, I have worked with Nela and my experiences with her were always excellent. That is not the case with Albert Cruz. More
Under average customer service on how friendly of overall experience and based on how I was treated from beginning to end. experience and based on how I was treated from beginning to end. More
All was great! Timely, friendly service and thorough description of what was done, pricing a needed in future! Love Nela! Timely, friendly service and thorough description of what was done, pricing a needed in future! Love Nela! More
Everyone is so courteous when I drop off my vehicle and I love the video the service tech does that explains any repairs that need to be done. Also they do a wonderful job cleaning the exterior when I pic I love the video the service tech does that explains any repairs that need to be done. Also they do a wonderful job cleaning the exterior when I pick it up! More
Albert is the best. Consistently above and beyond support and guidance. I always bring my car to him in service. Thanks! Brendan Consistently above and beyond support and guidance. I always bring my car to him in service. Thanks! Brendan More