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Gebhardt BMW - Service Center
Boulder, CO
193 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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193 Reviews of Gebhardt BMW - Service Center
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October 01, 2023
Great service! Joshua was great all the way around my appointment. Good atmosphere and fun exploring your newly remodeled facility. Joshua was great all the way around my appointment. Good atmosphere and fun exploring your newly remodeled facility. More
by LIONSGATE1
Verified CustomerEmployees Worked With
October 01, 2023
Jhett and the tech did a great job. there was a recurring software issue that was completely taken care of. there was a recurring software issue that was completely taken care of. More
by mc55capital
September 30, 2023
Very efficient if not the cheapest (but It is BMW). Appreciated the curtesy ride home even when it was outside of their normal range. Overall excellent. Appreciated the curtesy ride home even when it was outside of their normal range. Overall excellent. More
by SVASS95135
September 30, 2023
Dropped my car off for scheduled appointment at 8 AM. Was told two hours. When I came at 5 pm the car still was still not yet worked on. Then they stated they didn't have the part in stock. They luck Was told two hours. When I came at 5 pm the car still was still not yet worked on. Then they stated they didn't have the part in stock. They luckily found one and the work took 15 minutes. More
by MWEISBEIN
Employees Worked With
September 30, 2023
They were on time and went through the who process with me. I would highly recommend them me. I would highly recommend them More
by FGOOD42296
September 30, 2023
FAST, FRIENDLY SERVICE. NO HASSLE. CAR WAS NICLELY CLEANED UP WHEN IT WAS ERERURNED TO ME. NO HASSLE. CAR WAS NICLELY CLEANED UP WHEN IT WAS ERERURNED TO ME. More
by DWBRUCKERT
September 30, 2023
They took really good care of me and got me out of the service department early so I could make the rest of my day for easily. service department early so I could make the rest of my day for easily. More
by SCOTTSTORRIE
Employees Worked With
September 29, 2023
Michael went beyond helping me by providing possible future maintenance costs, since my maintenance warranty are expiring soon. future maintenance costs, since my maintenance warranty are expiring soon. More
by EELACOMBE
Employees Worked With
September 29, 2023
I've been using Gebhardt for years and have generally been more than satisfied, but this time the check-in process with Albert was chaotic; he couldn't locate the record for my car and ultimately found i been more than satisfied, but this time the check-in process with Albert was chaotic; he couldn't locate the record for my car and ultimately found it on his desk. His habit of addressing me as "young lady" and "pretty girl" was seemingly well-intentioned, but off-putting. I'm not sure what Aaron had to do with my car. The new process of sending a video inspection of your vehicle is helpful, but also odd. The information communicated in the video regarding the status of the tire wear, or its significance, was not shared with me by Albert or obviously reflected in the paperwork I received; I had to ask about it. In the past that information was clearly communicated in multiple ways. Lastly, while my car was washed, the windshield was not cleaned. I generally don't have a particularly strong view about the car repair process, but this one stood out. More
by LAURNJENNA
Employees Worked With
Albert Cruz
