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Gebhardt BMW - Service Center

Boulder, CO

4.5
193 Reviews

193 Reviews of Gebhardt BMW - Service Center

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October 08, 2023

I am always pleased with my experience of servicing my vehicle at Gebhardt BMW. Joshua Brayman and the employees on the Service side are amazing and will always take care of you! I will always bring my ca More

by JAMES SINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nela Miocevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Crum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, Mustafa, Jose, Chris, Saul, , Albert Cruz
Oct 09, 2023 -

Gebhardt BMW responded

We're so glad to know that you've had consistently positive experiences with our service team here at Gebhardt BMW. Joshua and the rest of our crew will be delighted to read your kind words! We look forward to taking care of all your future servicing needs.

October 08, 2023

The staff was professional and delivered the car in a timely manner . Thank you. I would recommend GEBhardt More

by STEPHEN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nela Miocevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Crum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Cruz
Oct 09, 2023 -

Gebhardt BMW responded

Stephen, we appreciate your recommendation and are glad to know our team at Gebhardt BMW met your expectations. Thanks for sharing this positive review!

October 08, 2023

Love the technician video of my car maintenance. Thank you, Patrick. Diagnostics are way too expensive. More

by PAMMIEJOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Gebhardt BMW responded

We're glad you enjoyed the technician video. It's a great way to keep our customers informed about their car maintenance. We understand your concerns regarding diagnostics costs and appreciate this feedback. Thanks for choosing Gebhardt BMW!

October 08, 2023

excellent service department. Was going to trade in in a year or so and buy a brand new BMW, but BMW NA did I not honor our warranty claim from a pre-existing problem – – so that More

by jbdern55
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

The service department was very professional and help us through a very difficult situation. Would recommend for service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Gebhardt BMW responded

Bob, we're glad to know our service department at Gebhardt BMW was able to assist you through a difficult situation. Thanks for recommending us!

October 08, 2023

This was my first experience with Gebhardt. I was misinformed about the amount of time the recall repair would take. More

by KGONIO914
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jhett Nealy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Crum
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Slow service slow work slow return calls, slow in every area from oil change to getting the job done. More

by MARKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cordone
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

It was such an easy process getting my car serviced today! I thank everyone for taking good care of me and my car!! More

by CYNTHIHOWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nela Miocevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Crum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Cruz
Oct 09, 2023 -

Gebhardt BMW responded

We're glad to know that your car service experience at Gebhardt BMW was smooth and satisfactory! Our team is always here to provide top-notch care for both you and your vehicle. Thanks for the positive feedback!

October 07, 2023

facility is nice and the video of the inspection is great. all of the people treat us in a friendly manner and are respectful More

by TWOKOCHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Gebhardt BMW responded

We're glad to know you appreciated our facility and the inspection video at Gebhardt BMW. Our team always aims to provide friendly, respectful service - thanks for acknowledging that!

October 07, 2023

Service Advisor Joshua Brayman is the best advisor I have ever seen in any BMW dealership. More

by PSABER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Gebhardt BMW responded

It makes our day to see this glowing praise for Joshua at Gebhardt BMW! Thank you so much!

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