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Gebhardt BMW - Service Center

Boulder, CO

4.5
193 Reviews

193 Reviews of Gebhardt BMW - Service Center

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October 13, 2023

I had a very pleasant experience this time having my car serviced at Gebhart. My questions were answered and Aaron and Michael communicated very well. I appreciated the courtesy car and the brake job gettin More

by MIKIBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Gebhardt BMW responded

Miki, we're glad to know Aaron and Michael provided excellent communication during your service visit at Gebhardt BMW. We appreciate you taking the time to share this feedback!

October 13, 2023

Quick car service and I waiting in service lobby. Good environment to work and enjoy cup of coffee. More

by janne.alatalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gebhardt BMW responded

Janne, thank you for leaving Gebhardt BMW a five-star review! We are glad your service went smoothly.

October 13, 2023

I dropped off my car for an 8. 15am service appointment that should have taken 2 hrs. There were no extra problems with the car that needed fixing. Unfortunately, I was not advised More

by ANDREAKNIGHTOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Everything was seamless. The team was communicative and helpful. Pleased with my experience. All good. More

by ALEE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Gebhardt BMW responded

We're delighted to know your experience with Gebhardt BMW was seamless and satisfying! Our team always aims for effective communication and helpful service. Thanks for the positive feedback. We appreciate it!

October 12, 2023

Josh was wonderfully helpful throughout the inspection and repair process of my vehicle with great communication. More

by safetyfirstpat86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nela Miocevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Cruz
Oct 12, 2023 -

Gebhardt BMW responded

We're glad to know that Josh was able to assist you effectively during your vehicle's inspection and repair process at Gebhardt BMW. We appreciate the positive feedback on our communication!

October 12, 2023

Very happy with the service I received this time. The person understood my needs and worked to help me get an affordable result. More

by ACD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gebhardt BMW responded

We're glad to know you had a positive experience with our team at Gebhardt BMW. We always aim to understand and meet the needs of our customers, so it's great that we hit the mark for you!

October 12, 2023

We are long time customers of Gebhardt BMW! This was a routine service and dealt with several different service people which lead to some confusion but all in all goid More

by ANDREWPRUITTEDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nela Miocevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Cruz
October 12, 2023

Mike was awesome! The service was quick and everyone was super friendly and helpful. Thank you! More

by CHRISTOPHERDMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gebhardt BMW responded

We are glad to hear that Mike provided excellent service. Thank you for choosing Gebhardt BMW!

October 12, 2023

Professional, friendly, and prompt. They sent me a video showing the detail of my service and kept me updated on the progress. Excellent dealership and customer service. More

by PERKINSELLIS724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gebhardt BMW responded

We're glad to know you appreciated our detailed service updates and found our team at Gebhardt BMW courteous! We strive to provide excellent customer service so thank you for the positive feedback!

October 12, 2023

Excellent service. Jhett and mike were very cooperative and helped to make things easy for me More

by PORWALPRIYANSHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nela Miocevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Cruz
Oct 13, 2023 -

Gebhardt BMW responded

We're overjoyed Jhett delivered accommodating assistance that made your Gebhardt BMW experience a smooth success! Thank you for the 5-star review!

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