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Gebhardt BMW - Service Center

Boulder, CO

4.5
193 Reviews

193 Reviews of Gebhardt BMW - Service Center

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September 13, 2023

I was amazed you delivered my car to me. I was surprised my car was delivered More

by HOWARDSCHALLHILL1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Gebhardt BMW responded

Thank you for trusting Gebhardt BMW with your business. Drive safe, and don't hesitate to reach out if there is anything else we can do for you.

September 13, 2023

Josh provided very good customer service and communication regarding updates on my car’s status More

by __
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Gebhardt BMW responded

Thanks for the shout-out! Josh will be delighted to know his assistance was appreciated during your service at Gebhardt BMW. See you next time!

September 13, 2023

I love the convenience to drop off my car and then pick it up in the evening; unfortunately I didn’t get a full diagnosed of all the items that were wrong, but I was able to get peace of mind by the infor More

by ESTHERDJ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Gebhardt BMW responded

We appreciate your feedback and are glad to know our drop-off service works well for you. We apologize if the diagnosis wasn't as comprehensive as expected, but we're happy that our team could provide some peace of mind. Please don't hesitate to reach out if there is anything we can do for you.

September 13, 2023

My service visit was a good experience. Everything done on time and the car was returned sparkling clean. Well Done! More

by DAVEMOENNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Gebhardt BMW responded

We're glad to know your service visit at Gebhardt BMW was a positive one and that you received your car back in great condition, Dave. Thanks for the review!

September 13, 2023

Hands down the best BMW service and parts department in Colorado! Recently needed a part for my vehicle. The service and parts Team went out of their way to ensure accuracy and get me the part at the best More

by jlink407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nela Miocevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Crum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Shaw
Sep 14, 2023 -

Gebhardt BMW responded

We're so glad to know our service and parts team at Gebhardt BMW could assist you efficiently! We'll pass along your thanks to Greg, Nela, and Tim. Thank you for this 5-star review and keep us in mind for any future needs!

September 13, 2023

I receive Amazing every time I need my car to be taken in for anything. More

by DESIREEANNDURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Gebhardt BMW responded

We are thrilled to hear that you are happy with the service you have received here! Thank you for choosing Gebhardt BMW as your go-to service center.

September 13, 2023

Jeff Appleby made our purchase so easy and seamless. From the moment we entered Gebhardt to receiving our new vehicle, Jeff was welcoming, informative, patient. Could not have asked for a better purchas More

by p.perera
Recommend Dealer
Yes
Employees Worked With
Lucy Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Appleby
Sep 13, 2023 -

Gebhardt BMW responded

We're so glad to know that Jeff made your car-buying experience here at Gebhardt BMW easygoing and seamless. We strive for excellent customer service, and it sounds like we hit the mark with you! Enjoy your new vehicle!

September 12, 2023

Pleased with service. Only downside is that oil change took 30 minutes longer than the maximum predicted when I dropped vehicle off for appointed time. More

by KENCRIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Gebhardt BMW responded

We appreciate your feedback and patience with the oil change process at Gebhardt BMW. We're always looking for ways to improve, so we'll definitely take note of this timing issue. Thanks again!

September 11, 2023

Always great service; efficient and thorough. BMW lists all services needed, so nothing is missed and I don't have to remember! Jhett explained everything and technician video very helpful. More

by KFREDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Gebhardt BMW responded

We're glad to know you found our service at Gebhardt BMW efficient and thorough! It's great that Jhett was able to explain everything clearly, and the technician video proved helpful. We appreciate your feedback!

September 11, 2023

Great service, unfortunately the timeline was a little delayed but it was still a quick turn around once the work started. The video taken about my car was extremely helpful and I enjoyed the detail put i More

by CBARBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician (I did not get his name)
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