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Gebhardt BMW - Service Center

Boulder, CO

4.5
193 Reviews

193 Reviews of Gebhardt BMW - Service Center

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May 01, 2024

Excellent service every time I've gone to Gebhardt BMW. Overall am continually impressed by BMW's service, especially at their service centers. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Gebhardt BMW responded

Chris, we're delighted to know you've consistently received excellent service at Gebhardt BMW. We strive for top-notch customer experiences and your feedback is greatly appreciated!

December 07, 2023

Shane went out of his way lo assist with a car problem. He persisted until he succeeded, and was a pleasure to work with! More

by SallyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Wyttree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Gebhardt BMW responded

Sally, we're delighted to know Shane was able to assist you with your car problem at Gebhardt BMW. We appreciate the positive feedback and look forward to serving you again in the future!

November 12, 2023

I love them ! They have taken wonderful care of me for over 10 years! Will stay with them forever. More

by STEPHANIE.ANZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Cruz
Nov 13, 2023 -

Gebhardt BMW responded

Stephanie, we're honored to have earned your continued trust and support! Thank you from the Gebhardt BMW team.

October 19, 2023

My first BMW purchase has been a massive disappointment. The Gebhardt dealership seems incapable of good communication with their customers. First there was the nearly five-month delay from the time I order More

by bkr3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody has accomplished anything yet, so I don't want top rate anybody.
October 16, 2023

Amazing service , Michael went above and beyond to get my car fixed in a reasonable time More

by WYCKOFFWENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Gebhardt BMW responded

It was our pleasure to complete your vehicle's service! Michael and the Gebhardt BMW team thank you for your business and wish you safe travels down the road!

October 16, 2023

Amazing dealer. Honestly, I'm surprised how easy this dealership is to work with. Everyone was very nice and the process of purchasing a car is very transparent. The More

by joel.dudley
Recommend Dealer
Yes
Employees Worked With
Lucy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
Oct 17, 2023 -

Gebhardt BMW responded

Joel, we're delighted to know you found our team at Gebhardt BMW easy to work with and the car purchasing process transparent. We appreciate your recommendation!

October 14, 2023

Friendly extremely helpful and went above and beyond! Great service person. Micheal kept me updated and informed and answered all my questions. More

by WILLOW6240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ballweg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Abbleby
Oct 16, 2023 -

Gebhardt BMW responded

We're delighted to know that you had a great experience with our team at Gebhardt BMW. It's fantastic to see Michael was able to provide the top-notch service we strive for! Thanks for your review, and please don't hesitate if there are any more questions in the future.

October 14, 2023

Quick service, easy to get an appointment, Michael was very knowledgable and was very helpful. More

by DEPARKHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cordone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Gebhardt BMW responded

Thanks so much for leaving Gebhardt BMW a five-star review! We are so glad that Michael was knowledgeable and helpful. Until next time!

October 14, 2023

My one complaint was that I understood that it would only take a couple hours and having an appointment for 10:00 I thought I could go into town for lunch and come back around 1:00 to pick it up. In fact it More

by DON.ROCCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

I have used Gebhardt for 5 years since moving to CO. I have owned BMWs for 30 years, multiple service orgs, dealers. Gebhardt is definitely one of the best, great service, techs knowhow is superb, servi More

by CVCALLAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brayman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Gebhardt BMW responded

We're delighted to know that you've had a positive experience with us over the years at Gebhardt BMW. It's great to see your recognition for our service advisors, especially Josh B! We'll continue striving to provide top-notch service and technical expertise. Thanks for sticking with us!

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