Gebhardt BMW

I HATE the process of buying cars. This was the best experience I’ve ever had in my life. I called ahead and they had the vehicle waiting for me to test drive when I arrived. From the This was the best experience I’ve ever had in my life. I called ahead and they had the vehicle waiting for me to test drive when I arrived. From the time I arrived until they handed me the keys was 70 minutes! Chris and Ryan were quick, attentive, and honest. There was no extensive back and forth during the haggling and I walked out with the car I wanted at a fair price. I will be back next time I’m in the market. More

Fabian was very good at selling us the car. Made sure all my needs were met, and I felt comfortable with the process. However, even though there were no challenges in getting the loan, it took Made sure all my needs were met, and I felt comfortable with the process. However, even though there were no challenges in getting the loan, it took FOREVER to complete the transaction. That has got to be streamed lined with a faster process. It was PAINFUL, especially since I needed to leave and get on the road. I had 9 hours of driving ahead of me. It took 4 hours to complete after I was approved for the loan. Most all car dealerships do this, and I do not understand why. Someone has got to step up and make this better. More

Little disappointed with the service department. They hardly ever answer the phone. Than when you ask a question about your car as you are a new owner they say call the genius rather than answer They hardly ever answer the phone. Than when you ask a question about your car as you are a new owner they say call the genius rather than answer it. My last car was a Honda. They should talk to them about Customer Service. Bo, GM was a life saver. He answered my questions. 👍 More

My experience at Gebhardt was professional, relaxed, fluid and easy. Everyone we worked with seemed to know their product and were straightforward with the process from test drive to finance. I did no fluid and easy. Everyone we worked with seemed to know their product and were straightforward with the process from test drive to finance. I did not feel pressured into something I didn't want but felt I was given appropriate guidance that reassured me the car I initially was interested in was the right one for me. Finance found me a loan that was over a point lower than my own bank's rate. More

Kenton and Lucy were great we love our pre owned BMW X5. They did a great job of assisting in our sale and we felt low pressure throughout the process. They did a great job of assisting in our sale and we felt low pressure throughout the process. More

We worked directly with the General Sales Manager Bo. Very Professional. We had an exceptional experience. Very Professional. We had an exceptional experience. More

Our experience as really excellent. Fabian was an informed and patient sales associate. We appreciated everything he did and the way your dealership staff handled everything. BMW is a s Fabian was an informed and patient sales associate. We appreciated everything he did and the way your dealership staff handled everything. BMW is a special organization, taking care of the customer and bringing them into the BMW fold! Before this I never thought I could own a BMW, but now have a wonderful vehicle that I will keep for life. Owning a BMW is not out of reach of the "average joe" and people should get over thinking they can't own a "luxury" car. Yes, BMW vehicles offer another level of vehicle capability, but there are many options for owning. Thank you BMW! More

John doing a very good job , he help me from beginning to the end , very fast !!! the end , very fast !!! More

Both John and Tomaso provided excellent customer service and were knowledgeable about the car we were interested in. The transaction was quick and seamless. I will definitely be recommending John and Toma and were knowledgeable about the car we were interested in. The transaction was quick and seamless. I will definitely be recommending John and Tomaso to anyone interested in a car. More

Kenton was fantastic - very knowledgeable about the various models and features and made the process simple. Would highly recommend him! various models and features and made the process simple. Would highly recommend him! More