Gay Family Kia - Service Center

The service department at Gay Family Kia has always been kind, professional, and efficient with my service needs. kind, professional, and efficient with my service needs. More

The explained everything to me thoroughly. Arranged an activity for my wait time. Were very kind and knowledgeable. Arranged an activity for my wait time. Were very kind and knowledgeable. More

Roy M. demonstrated a high level of customer service as he kept me informed o n the status of my vehicle and change my mindset of KIA. demonstrated a high level of customer service as he kept me informed o n the status of my vehicle and change my mindset of KIA. More

Service center staff are pleasant. Service was completed timely. I've driven Kia Soul cars since 2015 and been very pleased with the service. Service was completed timely. I've driven Kia Soul cars since 2015 and been very pleased with the service. More

We appreciate the service Roy provided as he’s very professional and courteous! He kept us updated on the repairs. This is our third Kia from Gay Family Auto. professional and courteous! He kept us updated on the repairs. This is our third Kia from Gay Family Auto. More

I have been going to Gay Family Kia for over 10 years, and they are still as amazing, friendly, courtesy, and efficient since day 1. and they are still as amazing, friendly, courtesy, and efficient since day 1. More

Found the problem andd fixed it in a timely manner. Good job by all involved. Good job by all involved. More

Good service, roy helped out and was very accommodating for our needs. Got safety recalls done and turned out fine for our needs. Got safety recalls done and turned out fine More

Not very good at communication when your vehicle is being serviced. Very poor at meeting request for a rental vehicle serviced. Very poor at meeting request for a rental vehicle More

They were great! Especially John… he helped with the warranty coverage. They worked with me for pickup since I couldn’t pick my vehicle up until after the Service Dep Especially John… he helped with the warranty coverage. They worked with me for pickup since I couldn’t pick my vehicle up until after the Service Department was closed. They went the extra mile and stayed a little later to turnover the vehicle to me. Great customer service!! More