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Gaudin Porsche of Las Vegas

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
347 Reviews
Call Dealership (702) 383-6800
View Awards

6800 Redwood St

Las Vegas, NV

89118

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Showing 347 reviews

December 14, 2022

I go to Gaudin Porsche for my service, Chelsea text care of me when I come in. She is great. She always gets an appointment as soon as possible for me, she gets the car in and back as promised and continues More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Dec 14, 2022 -

Gaudin Porsche of Las Vegas responded

Joel, thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words about Chelsey with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your car and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business, selecting us as your Porsche Center of choice and for awarding us such a generous rating. Happy Motoring, Jay - Guest Experience

December 12, 2022

Toby was outstanding and Chelsey I am grateful for your services thank you for helping me You do go above and beyond for your clients More

by Armanazarpira
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
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Dec 13, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words about Chelsey and Toby with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your car and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business, selecting us as your Porsche Center of choice and for awarding us such a generous rating. Happy Motoring, Jay - Guest Experience

October 21, 2022

They got the pick up time wrong. Supposed to be picked up at 1 pm but got picked up at 2 pm. Needed to be picked up at i because I needed to pick up my grandson from school. I was la More

by Lartycjones1@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
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Oct 24, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you very much for selecting Gaudin Porsche, taking the time to post your review, sharing your experience and rewarding us such a great rating. I'm sorry to hear that we missed your pickup time and made you late (that is inexcusable). I've shared your kind words with our Executive team & our Director of Service. We sincerely appreciate you giving us the opportunity to perform the service on your car and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business and for awarding us such a generous rating. Happy Motoring, Jay - Guest Experience

October 17, 2022

Bad Buying Experience period for the entire processes for Burchase and Fianancing, I would not recommand this dealer to anyone! More

by CHRIS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Micale
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Oct 18, 2022 -

Gaudin Porsche of Las Vegas responded

Chris, I apologize we failed to deliver you a favorable / memorable experience during your most interaction with our Porsche Centre. Gaudin Motor Co. has been in business for 100 years and has been built on a solid foundation of serving our community and providing the highest levels of customer service. In this case we failed, and the only way to correct that would be to address it. If you would like to share more about your experience please email guestexperience@gaudinporschelv.com.

October 12, 2022

Provides great feedback to customer as the work progresses on your vehicle. Great customer service all the time I have taken my vehicle in for scheduled maintenance as well for problems that might More

by Yogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hayes
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Oct 13, 2022 -

Gaudin Porsche of Las Vegas responded

Yogi, thank you very much for selecting Gaudin Porsche, taking the time to post your review, and sharing your experience. I've shared your kind words with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your car and for putting your trust in our service department. Thank you again for selecting us as your Porsche Centre of choice and for allowing us to earn your business and for awarding us such a generous rating. Happy Motoring, Jay - Guest Experience

Oct 15, 2022 -

Yogi responded

Your welcome. Great service. Customer appreciation from a dealership is what brings me back. Kevin did just that.

September 04, 2022

The highest of ratings goes to Keyson Evans! Not only did he demonstrate relevant knowledge for my car issue, but , he demonstrated a willingness to to treat me as a valued customer. He recogniz More

by bmascialino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keyson Evans
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Sep 05, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you very much for selecting Gaudin Porsche, taking the time to post your review, and sharing your experience. I've shared your kind words about Keyan with our Executive team. We sincerely appreciate you allowing us to perform the service on your car and for putting your trust in our service department. Thank you again for selecting us as your Porsche Centre of choice and for allowing us to earn your business and for awarding us such a generous rating. Happy Motoring, Jay - Guest Experience

August 15, 2022

Service department doesn’t answering the phone or return messages. Car is not ready when promised. More

by rschlaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Anderson
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Aug 19, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you for you feedback and my apologies we failed to deliver you a favorable / memorable experience during your most interaction with our Porsche Centre. Gaudin Motor Co. has been in business for 100 years and has been built on a solid foundation of serving our community and providing the highest levels of customer service. In this case we failed, and the only way to correct that would be to address it. You should have high expectations of us and how we provide service, based on your experience, we failed to deliver. I've shared your experience with our Director of Service and the Executive team, in doing so we have already taken action to address the issue, enhance the process and reduce the likelihood of future service delays like the one you encountered. Thank you for taking the time to share your experience and for giving us the opportunity to identify an area of opportunity. I did speak with Toby, our Director of Service, and we are both highly motivated to recover your confidence in our Porsche Centre. If you can confirm your contact info via email guestexperience@gaudinporschelv.com this would allow Toby to follow up with you. If there is anything I can do prior to your next visit please don't hesitate to reach out to me anytime. YouRS in Service...jay

July 30, 2022

We have been going to Gaudin Service since 2010 and working with Paul Molina. Excellent customer service. One of the last few family owned dealers in town that has great customer service. Hope they don More

by RAFI007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Molina
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Aug 01, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words about Paul with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your vehicle and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche... CheeRS, Jay - Guest Experience

July 27, 2022

All aspects of service were excellent as usual which was orchestrated by Chelsea to ensure that all requirements were satisfied. More

by uscjedg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Cole
Report | Print
Jul 27, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words about Chelsey with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your vehicle and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche... CheeRS, Jay - Guest Experience

July 27, 2022

Gaudin Porsche is extremely customer service oriented. They go above and beyond to ensure you are satisfied with their service. I recently traded in my 2019 Cayenne and purchased a new 2021 Macon. From More

by fischerll69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin, Keith Walton
Report | Print
Jul 28, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you very much for selecting Gaudin Porsche and taking the time to post your review. I've shared your kind words with our Executive team. Congratulations on the purchase of your Porsche Macan. We trust you'll enjoy many memorable miles in your Macan and we look forward to servicing you for many miles to come. Thank you again for selecting us as your Porsche Centre of choice and for giving us the opportunity to earn your business...we're flattered you have chosen to be a part of the Gaudin Porsche family. Happy Motoring.. Jay - Guest Experience

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