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Gaudin Porsche of Las Vegas

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
341 Reviews
Call Dealership (702) 383-6800
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6800 Redwood St

Las Vegas, NV

89118

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Showing 341 reviews

August 15, 2022

Service department doesn’t answering the phone or return messages. Car is not ready when promised. More

by rschlaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Anderson
Report | Print
Aug 19, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you for you feedback and my apologies we failed to deliver you a favorable / memorable experience during your most interaction with our Porsche Centre. Gaudin Motor Co. has been in business for 100 years and has been built on a solid foundation of serving our community and providing the highest levels of customer service. In this case we failed, and the only way to correct that would be to address it. You should have high expectations of us and how we provide service, based on your experience, we failed to deliver. I've shared your experience with our Director of Service and the Executive team, in doing so we have already taken action to address the issue, enhance the process and reduce the likelihood of future service delays like the one you encountered. Thank you for taking the time to share your experience and for giving us the opportunity to identify an area of opportunity. I did speak with Toby, our Director of Service, and we are both highly motivated to recover your confidence in our Porsche Centre. If you can confirm your contact info via email guestexperience@gaudinporschelv.com this would allow Toby to follow up with you. If there is anything I can do prior to your next visit please don't hesitate to reach out to me anytime. YouRS in Service...jay

July 30, 2022

We have been going to Gaudin Service since 2010 and working with Paul Molina. Excellent customer service. One of the last few family owned dealers in town that has great customer service. Hope they don More

by RAFI007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Molina
Report | Print
Aug 01, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words about Paul with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your vehicle and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche... CheeRS, Jay - Guest Experience

July 27, 2022

All aspects of service were excellent as usual which was orchestrated by Chelsea to ensure that all requirements were satisfied. More

by uscjedg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Cole
Report | Print
Jul 27, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words about Chelsey with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your vehicle and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche... CheeRS, Jay - Guest Experience

July 27, 2022

Gaudin Porsche is extremely customer service oriented. They go above and beyond to ensure you are satisfied with their service. I recently traded in my 2019 Cayenne and purchased a new 2021 Macon. From More

by fischerll69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin, Keith Walton
Report | Print
Jul 28, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you very much for selecting Gaudin Porsche and taking the time to post your review. I've shared your kind words with our Executive team. Congratulations on the purchase of your Porsche Macan. We trust you'll enjoy many memorable miles in your Macan and we look forward to servicing you for many miles to come. Thank you again for selecting us as your Porsche Centre of choice and for giving us the opportunity to earn your business...we're flattered you have chosen to be a part of the Gaudin Porsche family. Happy Motoring.. Jay - Guest Experience

July 26, 2022

Easy to work with. Amazing people really make sure the deal process is easy not stressful. Definitely look up mike for sale if In need of a new or used car he’s Down to More

by A4dss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
Report | Print
Jul 26, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you very much for selecting Gaudin Porsche and taking the time to post your review. I've shared your kind words with our Executive team. Congratulations on the purchase of your new vehicle. We trust you'll enjoy many memorable miles in your Porsche and we look forward to servicing you for many miles to come. Thank you again for selecting us as your Porsche Centre of choice and for giving us the opportunity to earn your business...we're flattered you have chosen to be a part of the Gaudin Porsche family. Happy Motoring... Jay - Guest Experience

July 20, 2022

Always have a great experience taking my car in for service here. Always done on time, and correctly the first time. More

by hrdkohr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Molina
Report | Print
Jul 20, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you for your 5 Star rating, it sounds like you enjoyed your most recent visit to our Porsche Centre. Thank you for selecting us as your Porsche Centre of Choice, be sure to visit us again soon.... Happy Motoring, jay

July 19, 2022

Everyone was friendly and accommodating. Generally offers to comp me for lunch while waiting. Car was washed to show room condition More

by Md4allergy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Soyk, Paul Molina
Report | Print
Jul 19, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you for your 5 Star rating, it sounds like you enjoyed your most recent visit to our Porsche Centre. Thank you for selecting us as your Porsche Centre of Choice, be sure to visit us again soon.... Happy Motoring, jay

July 15, 2022

Excellent, staff, service, facility , 5 star all around . Will continue to bring my Porsche here for service More

by santos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Molina
Report | Print
Jul 18, 2022 -

Gaudin Porsche of Las Vegas responded

Santos, thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your vehicle and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche, we look forward to seeing you for your next service. Happy Motoring, Jay - Guest Experience

July 12, 2022

What can I say, really? Simply the best! I truly have never had an unpleasant experience at this Porsche dealership. From Sales to Service, they have the best people! A spec More

by adrienntpearl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Molina, Anthony Mendoza
Report | Print
Jul 12, 2022 -

Gaudin Porsche of Las Vegas responded

Adrien, thank you very much for selecting Gaudin Porsche, taking the time to post your review and sharing your experience. I've shared your kind words about Paul with our Executive team. We sincerely appreciate you giving us the opportunity to perform the service on your Taycan and for putting your trust in our service department. Thank you again for giving us the opportunity to earn your business and for awarding us such a great rating, welcome to the wonderful world of Gaudin Porsche, we look forward to seeing you for your next service. Happy Motoring, Jay - Guest Experience

June 27, 2022

The best service! Great people. They go above and beyond for their customers. Can’t say enough good things. More

by Whatever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Scotti, Dan Micale
Report | Print
Jun 27, 2022 -

Gaudin Porsche of Las Vegas responded

Thank you for your 5 Star rating, it sounds like you enjoyed your most recent visit to our Porsche Centre. Be sure to visit us again soon.... Happy Motoring, jay

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