Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gaudin Porsche of Las Vegas

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
347 Reviews
Call Dealership (702) 383-6800
View Awards

6800 Redwood St

Las Vegas, NV

89118

Directions

By Type

Showing 347 reviews

August 17, 2024

Erika King was professional and proficient. She is the reason why customers keep coming back to this dealership. More

by Kimsoonmo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika King
Report | Print
Aug 28, 2024 -

Gaudin Porsche of Las Vegas responded

Kim, We want to express our heartfelt gratitude for choosing Gaudin Porsche and for taking the time to share your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. Your kind words about Erika and feedback have been shared with our Executive team, and we greatly appreciate your trust in our service department. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience

August 16, 2024

Gaudin Porsche takes pride in their customer service. Attention to detail and top notch service is evident every time I bring my Macan in for its maintenance. The service advisors take the time to expl More

by fischerll69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Molina
Report | Print
Aug 28, 2024 -

Gaudin Porsche of Las Vegas responded

We want to express our heartfelt gratitude for choosing Gaudin Porsche and for taking the time to share your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. Your kind words and feedback have been shared with our Executive team, and we greatly appreciate your trust in our service department. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience

August 15, 2024

We are a fleet company that brings the vehicle in for repairs. The rep Keith has been amazing to work with. More

by Alopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walton
Report | Print
Aug 15, 2024 -

Gaudin Porsche of Las Vegas responded

Alopez, We want to express our heartfelt gratitude for choosing Gaudin Porsche and for taking the time to share your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. Your kind words about Keith and feedback have been shared with our Executive team, and we greatly appreciate your trust in our service department. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience

May 16, 2024

Great customer service by the repair service personnel and customer service representative Kevin—great person to deal with More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Paul Molina
Report | Print
May 16, 2024 -

Gaudin Porsche of Las Vegas responded

Kermit, We want to express our heartfelt gratitude for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. We have shared your feedback on Kevin with our executive team, and we greatly appreciate your trust in our service department. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to serve you. We're genuinely touched by your generous rating. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience

May 15, 2024

Gaudin Porsche provided very good service for my classic porsche 993 turbo. The technician was very helpful & informative. I will be back for further service when the need arises. Also, Mark in Parts Dept. More

by Mpetsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in classic service & his tech on this service
Report | Print
May 15, 2024 -

Gaudin Porsche of Las Vegas responded

We want to express our heartfelt gratitude for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. We have shared your feedback with our executive team and greatly appreciate your trust in our service department. We understand that entrusting your 993 Turbo to us is a significant decision, and we're flattered that you chose us for your automotive needs. In addition, thank you for mentioning Mark and our Parts Team; we're here to serve. Once again, thank you for allowing us to serve you. We're genuinely touched by your generous rating. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience

April 13, 2024

The service department is great! Staff is friendly & accommodating. I really appreciate the video the technicians send you providing the condition status of your vehicle. Thank you! More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hayes
Report | Print
Apr 15, 2024 -

Gaudin Porsche of Las Vegas responded

M, We want to express our heartfelt gratitude for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. Your kind feedback mentioning Kevin has been shared with our Executive team, and your trust in our service department is greatly appreciated. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience

Apr 18, 2024 -

Gaudin Porsche of Las Vegas responded

We want to express our heartfelt gratitude for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. Your kind feedback has been shared with our executive team, and your trust in our service department is greatly appreciated. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience

April 03, 2024

Thank you to keith walton. .service adviser..... Service was well done. Professional mechanics car was spotless when I picked it up today...April 3rd 2024. More

by Jean louis chalaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walton
Report | Print
Apr 04, 2024 -

Gaudin Porsche of Las Vegas responded

Jean, Thank you for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. We have shared your feedback with our executive team, and your trust in our service department is greatly appreciated. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to continue to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience

March 13, 2024

Great customer service and performance of maintenance on my car was outstanding. Highly recommended as always. More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
March 01, 2024

Great service team at Gaudin. Paul does a excellent job of making sure your taken care of quickly. More

by Pnwilliams66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Molina
Report | Print
Mar 01, 2024 -

Gaudin Porsche of Las Vegas responded

Thank you for choosing Gaudin Porsche and for sharing your review of your experience with us. Your feedback means a lot to us, and we're thrilled to hear about your positive experience with our service department and Porsche Centre. We have shared your feedback mentioning Paul with our executive team, and your trust in our service department is greatly appreciated. We understand that entrusting your Porsche to us is a significant decision, and we're flattered that you chose us for your automotive needs. Once again, thank you for allowing us to serve you, and we're genuinely touched by the generous rating you've awarded us. We value you as a guest and look forward to providing you with exceptional service in the future. Wishing you safe and enjoyable journeys ahead, Jay - Guest Experience

February 26, 2024

Everything went downhill after I gave a deposit for a vehicle. Being out of state, I was not able to go see someone in person, so I had to do everything over the phone and online. That was terrible becau More

by Dissatisfied Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Allen- finance , Jay Roncetti
Report | Print
Feb 26, 2024 -

Gaudin Porsche of Las Vegas responded

I apologize we failed to deliver you a favorable experience during your most recent experience with our Porsche Centre. Gaudin Motor Co. has been in business for over 100 years and has been built on a solid foundation of serving our community and providing the highest levels of customer service. I've shared your experience with our Sales Manager and the Executive team; in doing so, we have already taken action to address the issue, enhance the process, and reduce the likelihood of future failures like the one you encountered. Several factors can impact an online buying experience (namely, sending our guests paperwork to sign (the State of Nevada requires an ink signature). That said, our website is being updated to reflect the possibility of having paperwork sent to the guest vs. all online. I did receive one of your emails and do remember picking up the phone and calling you to discuss your concerns. The registration issue is in the works; the title for the vehicle is coming from BMW, and our Finance Team is more than happy to send you another drive-off in the event your current 30-day tag expires (I'm under the impression your Brand Ambassador has shared that information with you). Apologies again that we failed to meet your expectations, we take your feedback with gratitude. Thank you for taking the time to share your experience and for allowing us to identify an area of opportunity. If I can be of service in the future, please don't hesitate to reach out anytime (guestexperience@gaudinporschlev.com) YouRS in Service...jay

1
2
3
...
35