Gaudin Ford - Service Center

The overall work performed was good. I was a little dissatisfied with the wax that was not removed in the area by the windshield wipers. This area is plastic and looked very poor from wax dust and a w dissatisfied with the wax that was not removed in the area by the windshield wipers. This area is plastic and looked very poor from wax dust and a wax mark that was not removed. I was also dissatisfied with floor mats, which were a little soiled from perhaps not having been covered. My steering wheel is partially covered by a soft material. This too was also soiled. As mentioned, the reason for visit was completely satisfied. I do feel that secondary details were overlooked though. More

Appreciate the service expierience. George Sadler was professional and courteous. He provided excellent customer service and was attentive to both my needs as well as my vehicle. Overall Ford staff was professional and courteous. He provided excellent customer service and was attentive to both my needs as well as my vehicle. Overall Ford staff was pleasant and communicated well with the status of the service performed. Very impressed with the quality of work and all was completed in less time than estimated. Also, I appreciate Georges honsety as the actual service invoice was less than quoted as the "Fuel Filter" was not required and as a result not installed. Thanks again, Mike Chelf P.S. The vehicle wash is a nice bonus!! More

Dave is friendly and always has a positive attitude. Cares for the customers needs . Willing to go the extra mile to help. Other service staff is always friendly too. Thanks and I' ll always come back Cares for the customers needs . Willing to go the extra mile to help. Other service staff is always friendly too. Thanks and I' ll always come back . More

They provide excellent customer service, and they always made a great job to the cars, I am really satisfied with the work they did to my car. made a great job to the cars, I am really satisfied with the work they did to my car. More

Took my truck in for service. They don't allow appointments so you have to take your chances. On this day, I asked the service writer how long it would be. He said 35 min. Took me an hour to get m appointments so you have to take your chances. On this day, I asked the service writer how long it would be. He said 35 min. Took me an hour to get my truck back. When I asked why the difference between estimated time and actual time I found a defensive and dismissive employee. You pay a premium for an oil change here. What you get in return is attitude. I saw my truck just sitting there for 15 min while they messed around. There are 100 places to get an oil change in Las Vegas. I won't be back at this one any time soon. More

The service i received was thorough and complete. Thanks for the great customer service as well. From beginning to end the experience was profressional and complete. for the great customer service as well. From beginning to end the experience was profressional and complete. More

Very friendly and helpful staff! Every visit I have had at this dealership has been outstanding! I am happy to tell all my family and friends about this place. at this dealership has been outstanding! I am happy to tell all my family and friends about this place. More

Service was completed quickly (while I waited). All people I delt with were frindley and polite and committed to customer service. Price was good for service performed, people I delt with were frindley and polite and committed to customer service. Price was good for service performed, More

I've been dealing with oil change service departments for most of my adult life (61 years old) and the treatment I received at Gaudin Ford, and by Eric Curtis in particular, was the best. Great job! most of my adult life (61 years old) and the treatment I received at Gaudin Ford, and by Eric Curtis in particular, was the best. Great job! More

Everyone one was friendly, worked well with me and explained everything. They were very timely as well and let me know what was going on. explained everything. They were very timely as well and let me know what was going on. More