Gaudin Ford

I went to pick up a part for my GT 500 I was not taken care of like I didn’t exist.When I approached the 3 employees who were just talking I asked for help needless to say the employee Paul did everything care of like I didn’t exist.When I approached the 3 employees who were just talking I asked for help needless to say the employee Paul did everything to no assist me.He then proceeded to say hateful racist remarks indirectly towards me by saying Hispanics with tattoos are unemployed criminals who need to be deported to Venezuela.I don’t know what country he’s living in but that type of speech is not acceptable it’s hate speech and discrimination.I will be taking Gaudin Ford to court nobody deserves to be treated like that especially a customer. More

Service is very good, but on the expensive side. I like the Quick service line. The consultants ive had were very good, although im not a fan of them asking for a great review. I believe in letting I like the Quick service line. The consultants ive had were very good, although im not a fan of them asking for a great review. I believe in letting your work speak for itself. More

Buen servicio prestado muy amable muy contentos con el servicio el vendedor es un muy buen trabajador servicio el vendedor es un muy buen trabajador More

100% recomendado Ramiro fue muy amable y todo el personal me atendieron muy bien gracias por todo me atendieron muy bien gracias por todo More

Bill Wheeler is my go to because he truly cares. He is 100% customer oriented. Even if I’m not his fleet customer. He is the best. He is 100% customer oriented. Even if I’m not his fleet customer. He is the best. More

Ramiro Alvarez was an excellent salesperson. This is the fourth car that I’ve bought from him and I will forever return back to him. He found the perfect car for me. It was a 2021 Ford Explorer This is the fourth car that I’ve bought from him and I will forever return back to him. He found the perfect car for me. It was a 2021 Ford Explorer with 7 seats. Thank you Ramiro. Saludos Manuel More

I tried to trade in my car a salesman named Chris Leoni ask for the information of the car took a pictures of the miles not the right miles and the sticker without the vin number on it. Told me I can trade ask for the information of the car took a pictures of the miles not the right miles and the sticker without the vin number on it. Told me I can traded in with not problems he got all the information and keep the information never got back to me not a single txt or call from him. He was give me excuses he can’t get the pay off he wanted me to call to dealer financial and get the payoff and send it to him. Gaudin is one of the worst ford dealers I’ve been to want a new car go to another ford dealer in Vegas there are like 4 ford dealerships here. More

Ramiro Alvarez was an amazing salesperson. This is the fourth car that I’ve bought from him and I will forever return back to him. He found the perfect electric car for me. It was a 2024 Ford This is the fourth car that I’ve bought from him and I will forever return back to him. He found the perfect electric car for me. It was a 2024 Ford Mustang Mach-E. Thank you Ramiro. More

I continue to have awful experiences with the (lack of) service department at Gaudin Ford. I have had issues with past service - including damages done during service. Things happen. I understand that. B service department at Gaudin Ford. I have had issues with past service - including damages done during service. Things happen. I understand that. But now it is near impossible to even get your vehicle in for service here. Then, when you finally do, they can’t diagnose what the issue is. The expectation is that you can bring the vehicle in the next day and leave it for an undetermined amount of time. I could not do that. Like the majority of people, I don’t have time to be in the service department just randomly. You would think that they work with you to find a new time. You would be wrong. I never heard from anyone again. Now, when I have some family members that can help me out in getting my vehicle brought in, there are no appointments for a week. And they only take appointments. There are a number of great people that work at this dealership. Maybe someone could point me to a person in the service department that can help. More

Horrible customer service at this Ford repair shop. We sent our company van there in March and just got it back today (August 30). They never give you updates. Whenever you call, it takes forever to We sent our company van there in March and just got it back today (August 30). They never give you updates. Whenever you call, it takes forever to get someone who knows anything on the phone. To top it off, when we went to pick up the van, there was a line of people waiting an hour for someone to grab their vehicles because "the sales person bought everyone lunch" and EVERYONE went to lunch at the same time lol smh. I would not recommend anyone to this place for any kind of repair/service. (And this is not the first time they have done this with one of our vehicles, last year we had another truck there for over 3 months) More