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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

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January 20, 2023

Staff are courteous, generally efficient. Unimpressed by the video of a walk around they do. It's not useful. But quick on this occasion, offered to take me somewhere while I waited at no cha More

by REN_1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
Jan 23, 2023 -

Gatorland Toyota responded

Thank you for your review. We will share this with the store team to let them know how we are doing.

January 19, 2023

Always have completed work on time and when schueld. I am from out of state and enjoy thier work More

by TILT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Jan 19, 2023 -

Gatorland Toyota responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work

January 19, 2023

Shad is the best. He has amazing communication skills and was very accurate with timing More

by Alicechan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Report | Print
Jan 20, 2023 -

Gatorland Toyota responded

Thank you so much for the positive rating and for mentioning Shad. We're happy that you're happy, and we're looking forward to your next visit to Gatorland!

January 19, 2023

They tried to rip me off for 200 bucks on a warranty job. .. won't be coming back and I will be filling a formal complaint with the bbb and the cooperate office. More

by Tater1335
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Roberts
Report | Print
January 19, 2023

Professional, friendly and efficient service was provided. Car was ready within timeframe given. Love the donuts and coffee provided. More

by pattysullivan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Jan 19, 2023 -

pattysullivan1 responded

Professional, friendly and efficient service was provided. Car was ready within timeframe given. Love the donuts and coffee provided.

January 18, 2023

The service was great. Only issue was long wait time. Staff was friendly and knowledgeable. More

by Kpluebrll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Jan 19, 2023 -

Gatorland Toyota responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

January 18, 2023

Had a appointment at 11:00 car was not taken back until 12:30 finished after 1:00… why do you make appointments if you don’t keep the times? More

by SUEKAIN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brian Bess
Report | Print
January 16, 2023

Great customer service, awesome communication, exceptional service. Gatorland is alway a reliable Dealership . I am always pleased when I leave. More

by SCHBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Report | Print
Jan 17, 2023 -

Gatorland Toyota responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us!

January 16, 2023

The service at Gatorland is always accurate and efficient, in addition to having a friendly and knowledgeable service advisor team. I will definitely be returning for my next service! More

by NINASTARR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferraro , Brian Bess
Report | Print
Jan 17, 2023 -

Gatorland Toyota responded

Thank you for the great review! We can’t wait to have you back at Gatorland Toyota!

January 16, 2023

Brett is always extremely polite,professional and helpful. I have been here over a year and am truly appreciative of him and Gatorland. More

by Ginger.Nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Jan 16, 2023 -

Gatorland Toyota responded

Thank you for the positive feedback and for mentioning Brett!

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