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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

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February 01, 2023

awesome service team. diligent, caring, professional & right on the job. Brian is a straight shooter & really delivered for me More

by 1notblonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
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Feb 02, 2023 -

Gatorland Toyota responded

We're thrilled that you received such awesome service from our team. It's great to hear that they were diligent, caring, professional, and right on the job. Brian's reputation as a straight shooter is well-deserved and it's great to hear that he was able to deliver for you.

February 01, 2023

First class service with excellent customer care and very friendly staff. I strongly recommend Gatorland Toyota. More

by hishamii
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Ian Roberts, Nancy Voss, Brian Bess, Brett Valentine
Report | Print
Feb 02, 2023 -

Gatorland Toyota responded

Wow, thank you so much for your fantastic review! We appreciate your recommendation of Gatorland Toyota!

January 30, 2023

Great experience. Brian is friendly and helpful and the waiting room is spacious and comfortable. More

by fryefam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
Report | Print
Jan 30, 2023 -

Gatorland Toyota responded

It's great to hear that Brian was friendly and helpful and that you found our waiting room to be spacious and comfortable. We appreciate your feedback and look forward to serving you again in the future.

January 30, 2023

Brian is nice and efficient! key work efficient, i want to get in and out. He's always pleasant! and i like that you all use videos now, that's a plus. (my car didn't get washed More

by rmelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
Report | Print
Jan 30, 2023 -

Gatorland Toyota responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

January 30, 2023

Great fast service! Really appreciated my service advisor and his speedy team! Would highly recommend Gatorland Toyota Service department. More

by Kaybruhnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Report | Print
Jan 30, 2023 -

Gatorland Toyota responded

Thank you for your kind words and for choosing Gatorland Toyota for your service needs. We're thrilled to hear that our service advisor and the team provided you with fast and efficient service. It's great to know that you had a positive experience and would recommend us to others. We take pride in delivering exceptional customer service and it's rewarding to hear that we were able to meet your expectations. Thank you for your continued support!

January 29, 2023

Cared more about the money than fixing the car. Gatorland service is relatively more expensive than other autoshops. More

by Unsatisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Bess
Report | Print
January 29, 2023

Went over work to be done gave me a time estimate and work was completed before time estimate More

by CARBGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Jan 30, 2023 -

Gatorland Toyota responded

We're glad to hear that you had a positive experience with us and that the work on your vehicle was completed in a timely manner. Our team strives to provide accurate time estimates and it's great to hear that we were able to exceed your expectations. Thank you for choosing Gatorland Toyota for your service needs and for taking the time to share your feedback.

January 29, 2023

Ian service advisor, was great. Fixed the problem, staff we kind and considerate. I will be back More

by christopherhillllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Report | Print
Jan 30, 2023 -

Gatorland Toyota responded

Thank you for your feedback and for choosing Gatorland Toyota for your service needs. We're thrilled to hear that Ian was able to provide you with a great service experience and that the problem was fixed effectively. It's also great to know that our staff was kind and considerate. We take pride in delivering exceptional customer service and it's rewarding to hear that we were able to meet your expectations. We look forward to seeing you again soon and assisting you with any future service needs.

January 29, 2023

Love service! Nancy Voss is a wonderful service person , very informative about what is needed! More

by Cece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Jan 30, 2023 -

Gatorland Toyota responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

January 29, 2023

For 16+ years I have counted on them to keep my Prius in good shape. More

by RH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Jan 30, 2023 -

Gatorland Toyota responded

Thank you for your loyalty and trust in Gatorland Toyota for all your automotive needs. We're honored to have been your preferred choice for keeping your Prius in good shape for over 16 years. Our team is dedicated to providing top-notch service and it's great to hear that we have been able to meet your expectations year after year. We value your continued support and look forward to assisting you with any future service needs.

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