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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

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February 08, 2023

Everyone has been friendly and everyone was very nice to us and they help us every way they could especially Kurt lee More

by WleemissildineWalton28
Recommend Dealer
Yes
Employees Worked With
Kurt lee Dezember
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Feb 08, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience. We're thrilled to hear that everyone was friendly and helpful. It's great to know that our team is providing excellent service and making a positive impact on our customers. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

February 07, 2023

Very trustworthy ad reliable no pressure clean good doughnuts fresh coffee friendly courteous prompt will bring back More

by Navygoat1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
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Feb 07, 2023 -

Gatorland Toyota responded

Thank you for your glowing review! We are so happy to hear that you had a great experience with us and that you found our services to be trustworthy, reliable, and free of pressure. We take pride in providing clean facilities and fresh coffee and doughnuts, and it's wonderful to hear that you enjoyed them. Our team strives to be friendly and courteous, and we're thrilled that they succeeded in making your visit a pleasant one. We appreciate your recommendation and look forward to serving you again soon. Thank you for choosing us!

February 07, 2023

Since being back in Gainesville, Gatorland Toyota is the only place I go. I had Danny YEARS ago and now have Mr. Sean. They had Big Mill’s Food truck and that was a great thing, I was able to wait and fill More

by DYTRALEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ainsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2023 -

Gatorland Toyota responded

Thank you for choosing Gatorland Toyota as your go-to dealership and for taking the time to share your positive experience. We're delighted to hear that you had a great time with our staff and that the Big Mill's Food truck made your visit even more enjoyable. It's great to know that our team is not only providing excellent service but also making sure our customers have a memorable and fun time. We appreciate your kind words and look forward to welcoming you back in the future.

February 06, 2023

Great service, answered all questions professionally and with great information, after-service video was awesome, and Iliana was a great service advisor! More

by kdoerseln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Chernitsyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dayton Shupak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Gatorland Toyota responded

Thank you for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that Iliana provided great service and that the after-service video was helpful. We strive to provide our customers with professional and informative answers, and it sounds like we hit the mark. We're glad we could assist you and we look forward to your next visit.

February 06, 2023

I love to come to Toyota Gatorland maintenance place. It is always welcoming, professional and organized. Thank you More

by DANJELIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Gatorland Toyota responded

We're so glad to hear that you have a positive experience with us! Our team takes pride in providing welcoming, professional, and organized service to all our customers, so it's wonderful to hear that we're delivering on that promise. Thank you for taking the time to share your feedback with us. We look forward to your next visit!

February 05, 2023

Great service as usual except this last time they reported a nail hole in my right rear tire but. . . my left rear is actually losing air. More

by CELAINEOPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Gatorland Toyota responded

Thank you for your feedback! We are glad to hear that you generally have a positive experience with our service, but we apologize for the mistake in reporting the incorrect tire. We will make sure to follow up and address the issue with the correct tire. Thank you for choosing us for your service needs.

February 05, 2023

Shad is awesome as always. He is very knowledgeable and thorough. He goes over everything that was completed and what needs attention. The techs are also great. They are polite More

by JANDV2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Gatorland Toyota responded

We're glad to hear that Shad provided excellent service. We strive to provide exceptional service and it sounds like we did just that. Thank you for choosing us; we look forward to serving you again.

February 05, 2023

Easily scheduled a service appointment on the phone with Jeffery. Service appointment time was kept and service was completed in an orderly and timely manner. Very impressed! More

by dkjdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're glad to hear that scheduling a service appointment with Jeffery was easy and that the appointment time was honored. It's great to know that we made a positive impact on your experience. Thank you for choosing us, and we look forward to serving you again in the future.

February 04, 2023

Nice job I will be back for my next service. the people where great to work with More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Valentine
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Feb 06, 2023 -

Gatorland Toyota responded

We are happy that you had a positive experience and that you found our team to be great to work with. We look forward to serving you again. Thank you for your continued support.

February 04, 2023

Mr. Buchanan Always Provides Great Customer. I enjoy the service I’ve received for all my appointments. I’m always well informed about my vehicle and service. More

by Favored1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Gatorland Toyota responded

Thank you for your kind words about Shad Buchanan and for taking the time to share your positive experience with us! We're thrilled to hear that you enjoy the service you receive and that you feel well-informed about your vehicle and the services provided. Our goal is to provide exceptional customer service and it sounds like we are succeeding!

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