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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

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March 01, 2023

Captain Valentine is the best, and keeps everyone happy on positive waves. Always kept me informed on the work being done on my carolla. More

by Dahwriter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss, Brett Valentine
Report | Print
Mar 01, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave a positive review about your experience with Brett and our team at Gatorland Toyota. We are thrilled to hear that you received excellent service and that Brett kept you informed throughout the process. We appreciate your business and value your feedback. If there is anything else we can do to enhance your experience with us, please do not hesitate to let us know. Thank you for choosing Gatorland Toyota!

February 27, 2023

I've been at Gatorland Toyota for maintenance some times already and I've been assessed with different representatives for that, I could say they're all great and communicative, it's always great to get acc More

by Randy Betancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts, Nancy Voss, Brian Bess, Brett Valentine
Report | Print
Feb 27, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience at Gatorland Toyota with us. We appreciate your feedback and are delighted to hear that you have been consistently satisfied with the service provided by our representatives. We're thrilled to hear that Brian, Nancy, and other representatives have provided you with excellent customer service during your visits for maintenance. We strive to ensure that all our customers receive accurate estimates and are treated with the utmost respect and professionalism, and it's great to hear that you've experienced this firsthand. Thank you for recommending our staff. We will be sure to pass along your kind words to our team. We appreciate your business and look forward to serving you again in the future.

February 26, 2023

Siempre que voy a dar mantenimiento a mi carro, recibo la mejor atención y en especial de Arnaldo. More

by joveradnaloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Report | Print
Feb 27, 2023 -

Gatorland Toyota responded

¡Gracias por el comentario positivo! Te esperamos pronto!

February 25, 2023

John went above and beyond. He made sure to keep me updated, and involved the whole time. He made sure everything was perfect. He really does an awesome job, very detailed, and More

by skysteve360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ramsby, Bryan Fisher, John O'Halloran
Report | Print
Feb 27, 2023 -

Gatorland Toyota responded

We couldn’t be happier that John provided you with a great experience. He is a real asset, and we are lucky to have her on the Gatorland team. We appreciate your business, thank you again!

February 24, 2023

Normally decent enough. But it seems on kinda odd 2 separate occasions I’ve had my alternator die a few days after service. More

by chrisjh7471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
Report | Print
February 24, 2023

I waited 2. 5 hours for an oil and filter change with an appointment, which I thought was a little excessive. More

by swampape68
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Roberts
Report | Print
February 23, 2023

We have always been pleased with Gatorland, its staff and service. We have purchased three vehicles from Gatorland and cannot imagine dealing elsewhere. More

by Dorothy Spangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Feb 23, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with Gatorland. We are delighted to hear that you have been pleased with our staff and service and that you have purchased not one, but three vehicles from us. We truly appreciate your loyalty and trust in our dealership. Thank you for choosing Gatorland and for being a part of our family!

February 23, 2023

Gatorland Toyota’s staff have always been very polite and prompt when working with me. More

by kaleytiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Feb 23, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with Gatorland Toyota's staff. We are thrilled to hear that our team provided you with polite and prompt service during your visit to our dealership. We appreciate your business and look forward to continuing to serve you in the future. Please don't hesitate to reach out if you have any questions or if there's anything else we can assist you with. Thank you for choosing Gatorland Toyota.

February 23, 2023

Why schedule appointments. It is clear you just work on vehicles how they are dropped off no matter if they have an appointment or not. Otherwise it would not take 2 hours to d More

by cheek8080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Valentine
Report | Print
February 21, 2023

Oil change over 2 hours recommended new wipers when we’re already new could see 3 mechanics standing around car for extended periods of time joking and laughing and not working. Heard several other customers More

by ck120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who I spoke to
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